TL/AM - IT Support - Manila

Infinx


Date: 13 hours ago
City: Manila
Contract type: Full time
  • Lead a team of IT support professionals in providing technical assistance and support to xxxxx's employees.
  • Ensure timely resolution of IT issues to minimize downtime and optimize efficiency.
  • Collaborate with other teams to implement IT projects and initiatives.
  • Develop IT support processes and procedures to enhance overall service delivery.
  • Train team members on new technologies and best practices in IT support.
  • Technical proficiency in troubleshooting hardware and software issues.
  • Strong knowledge of Microsoft Windows and Office Suite.
  • Familiarity with ticketing systems and remote support tools.
  • Excellent communication and leadership skills.
  • Ability to work well under pressure in a fast-paced environment.

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