Timekeeping Associate-3

Asurion


Date: 3 weeks ago
City: Mabalacat City
Contract type: Full time
The Timekeeping System Administrator role is responsible for monitoring, adjusting, and approving timecards in UKG to ensure timecard accuracy for payroll submission. This position utilizes knowledge and experience with a variety of human resources, benefits and payroll practices and procedures when managing timecards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for maintaining employee timekeeping records in UKG system to ensure accuracy of payroll processing across given LOB(s), Region(s), or Pay Group(s)
  • Process timecard adjustments via approvals in system or via manual entries
  • Validate adjustments for accuracy prior to making changes in UKG system
  • Monitor and maintain accrual balances to ensure employees are within Company Policy for pay codes
  • Assist Employees and Managers in researching timekeeping issues or concerns
  • Assist management in the identification and correction of timekeeping and/or payroll errors
  • Conduct training sessions with various levels of users on system functionality
  • Ensure systems and processes are in compliance with relevant labor laws
  • Provide hours-of-operation coverage for Timekeeping intake such as email inboxes, ticketing systems, or other systems
  • Other duties as assigned

PROFESSIONAL COMPETENCIES:

  • Strong written and oral communication skills, including via email, messaging platform, or face-to-face
  • Excellent organizational & time management skills
  • Ability to collaborate across various departments, sharing information and receiving feedback
  • Strong analytical ability & problem-solving skills
  • Ability to work independently and as part of a team, as situations require
  • Ability to “think outside the box” and proactively recommend solutions and process improvements

QUALIFICATIONS:

  • 1-3 years of experience in a relevant role in HR administration, call center roles, or other office jobs
  • Prior experience with an enterprise timekeeping system (such as UKG) is preferred
  • Must be able to work a flexible schedule including nights, weekends, and Holidays

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