Telephonic Client Manager
RELX
Date: 1 week ago
City: Manila
Contract type: Full time
The Tele Client Manager is responsible for managing, protecting and growing revenue through the sale of LexisNexis products, services and content to existing customers within an assigned territory/set of accounts
Accountabilities:
- Meet or exceed monthly and annual sales goals
- Identifies and targets revenue/growth opportunities within an assigned territory/set of accounts; develops and implements a detailed strategic sales plan to demonstrate how to maximize those revenue opportunities
- Identifies key contacts and decision makers within a customer organization and develops strong relationships with those contacts
- Owns the relationship with the customer and is responsible for the overall health/status of the relationship
- Provides customer feedback to other parts of the organization (i.e. segment, product, marketing) regarding product or content issues
- Negotiates/renegotiates contracts
- Demonstrates an in-depth understanding of LexisNexis products, content and solutions including the ability to articulate competitive differentiators and our value proposition
- Other duties as assigned
- Excellent Communication Skills (Verbal and Written)
- Outbound Sales Experience
- Proficient in MS Office Tools (Specifically in MS Excel)
- Solid Organizational Skills
- Knowledge of consultative selling is an advantage
- Must be in current role for 1 year
- Must not have received any Disciplinary Action within the past 12 months
- Must not have any Attendance and Punctuality issues in the past 12 month
- Must have a Successful or above rating in the last Enabling Performance cycle
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