Technical Support (Senior) | Dayshift / Sat&Sun Off
MicroSourcing
Date: 4 days ago
City: Quezon City
Contract type: Full time
Discover your 100% YOU with MicroSourcing!
Position: Technical Support (Senior)
Location: Eastwood Avenue, Libis, Quezon City
Work setup & shift: Onsite | Day shift | Sat & Sun Off
Why join MicroSourcing?
You'll Have
As a Technical Support (Senior) You Will
Non-negotiables
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
Position: Technical Support (Senior)
Location: Eastwood Avenue, Libis, Quezon City
Work setup & shift: Onsite | Day shift | Sat & Sun Off
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
As a Technical Support (Senior) You Will
- Be able to support end-users with issues and provide a solution.
- Providing level one technical support for machine-related issues.
- Assisting end-users with troubleshooting, diagnostics, and repairs.
- Handling inquiries related to machine operation, maintenance, and warranties.
- Escalating unresolved issues to the appropriate teams.
Non-negotiables
- 3+ years experience in troubleshooting Colour and Mono Multifunction and laser printers.
- Excellent verbal and written communication skills in English.
- Electrical/electronics certificate or equivalent (preferred but not required)
- Friendly
- Team-player
- Proactive
- Problem-solver
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
- Terms & conditions apply
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