Technical Support Representative
IONOS
Date: 5 days ago
City: Cebu City
Contract type: Full time
At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.
Who we're looking for
Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local businesses, organizations find more success online.
TECHNICAL SUPPORT REPRESENTATIVES
Qualifications:
IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.
We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.
Who we're looking for
Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local businesses, organizations find more success online.
TECHNICAL SUPPORT REPRESENTATIVES
Qualifications:
- At least 2nd year College Level or Graduate of any 2-year course
- At least 6 months sales/customer service experience is an advantage
- Knowledge in Website Development, Webhosting and Wordpress is an advantage
- Content Management System is an advantage
- Basic email knowledge and troubleshooting is an advantage
- Excellent English Communication Skills
- Ability to remain calm and professional in all circumstances
- Highly Motivated and Target Driven
- Willing to work on shifting schedules
- Solutions-oriented
- Competitive salary + bonuses + unlimited commission
- Generous paid time off
- Healthcare and Life Insurance coverage on day 1
- Above industry standard company and statutory benefits
- Monthly and Quarterly Engagement Activities
- Work-Life Balance
- Training and Development
IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.
We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.
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