Team Manager

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description

We are seeking a dynamic and experienced Team Manager/Team Leader to join our organization in Davao City, Philippines. As a key member of our leadership team, you will be responsible for guiding, motivating, and developing a high-performing team to achieve organizational goals and drive success.

• Lead and manage a team of professionals, ensuring optimal performance and productivity
• Develop and implement strategic plans to meet department objectives and key performance indicators
• Provide mentorship, coaching, and performance feedback to team members
• Collaborate with other departments and stakeholders to ensure seamless project execution
• Identify and resolve operational issues, implementing process improvements as needed
• Conduct regular team meetings and foster open communication within the team
• Monitor and analyze team performance metrics, providing regular reports to upper management
• Ensure compliance with company policies, procedures, and industry regulations
• Participate in recruitment, onboarding, and training of new team members
• Promote a positive work environment that encourages innovation, teamwork, and professional growth
  
  

Qualifications

• Proven experience (3-5 years minimum) in a leadership role, demonstrating strong team management skills
• Excellent communication and interpersonal skills, with the ability to motivate and inspire team members
• Demonstrated problem-solving and decision-making abilities in fast-paced environments
• Proficiency in project management methodologies and relevant software tools
• Strong analytical skills with the ability to interpret data and generate actionable insights
• Experience in performance management, including setting goals, providing feedback, and conducting reviews
• Ability to multitask and prioritize effectively in a dynamic work environment
• Proficiency in Microsoft Office suite and other relevant software applications
• Bachelor's degree in Business Administration, Management, or related field (preferred)
• Leadership or management certifications (e.g., PMP, Six Sigma) are a plus
• Fluency in English; knowledge of local languages is an advantage
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.