Team Lead (Legal Account)
TechNerds Solutions
Date: 18 hours ago
City: Quezon City
Contract type: Full time
Highlights
TEAM LEADER
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!
Role Overview
We are looking for an Team Leader to be part of our team.
- Competitive compensation and benefits packages
- Continuous professional development and learning opportunities
- Regular engagement activities and events
TEAM LEADER
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent!
Role Overview
We are looking for an Team Leader to be part of our team.
- He/She is responsible for managing the day-to-day operations of the Team assigned to him/her.
- Manage a team of representatives, and provide coaching and development, in accordance to their KPIs
- Develop team capability by coordinating for or conducting training
- Manage work queues and ensure coverage to meet required service level
- Assist with the development of policies, processes and reports relating to Performance
- Ensure that members are adhering to company policies and upholding the company culture
- Carry out disciplinary action
- At least three (3) years of work experience in the BPO Industry, two (2) years of which in supervisory capacity preferably healthcare account.
- Displays excellent verbal and written English language skills, with strong business writing skills.
- Displays ability to collaborate with employees across all levels and use different communication styles.
- Displays ability to use the computer using the Windows environment, including MS office applications, electronic mail, internet etc.
- Amenable to work on a nightshift schedule.
- Must be able to work on in any of our site
- 6th Floor Tower 1Rockwell Business Center, Ortigas
- 8th Floor Zeta Tower Bridgetowne, C-5 Quezon City
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Medical Sales Representative
IQVIA Asia Pacific,
Quezon City
1 day ago
We are hiring an experience Medical Representative for Diabetology Territory: NOVALICHES, FAIRVIEW, PROJECT Responsibilities:Delivers profitability and recognition for the organization by selling and providing services to customers utilizing organization tools, techniques, and intellectual capital to assist the healthcare industry by bettering processes, implementing new technologies; and accruing new technical capabilities to meet pharmaceutical and medical demandsMaximizes sales growth by relying...
Planning Engineer (Project)
Effwa Infra & Research Ltd.,
Quezon City
2 days ago
Vacancies2Minimum qualificationBachelor’s degree in Engineering (Civil/Mechanical/Construction Management or equivalent)Minimum experience2-5yrsResponsibilitiesDevelop and maintain detailed project schedules using MS Project.Prepare project progress reports, look-ahead plans, and critical path analysis.Monitor project progress against baseline schedule; identify delays and propose mitigation strategies.Coordinate with cross-functional teams (Engineering, Procurement, Construction, QA/QC, HSE) to ensure alignment of project timelines.Participate in project review meetings and highlight scheduling issues.Update...
HS grad without exp - Customer Support Representative
Sapient Global Services,
Quezon City
3 days ago
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!Responsibilities Answer incoming customer calls and inquiries Provide information and assistance to customers Resolve customer complaints and escalate issues as needed Maintain...
