Support & Deployment Engineer - Cebu

Azeus Systems Limited


Date: 2 weeks ago
City: Cebu City
Contract type: Full time
The Support & Deployment Engineer will undergo intensive on-the-job training and mentoring to prepare him for the following responsibilities:

  • Deploy, maintain, and support Azeus software and services, both On Cloud and On Premise
  • Setup and maintain project hardware and software base on established procedures and specifications
  • Maintain technical documents and specifications of infrastructure and customer details
  • Monitor systems using monitoring tools and provide support, recommendation and resolution on issues.
  • Identify, investigate, troubleshoot, resolve and document client and system issues.
  • Properly escalate issues to appropriate internal teams (e.g. System Engineers, Developers)
  • Prioritize, maintain, track and document multiple issues and tickets at one time
  • Assist with the deployment and enhancement of support and deployment standards and procedures


Qualifications:

  • Graduate of Computer Engineering, Electronics and Communications Engineering, or related course.
  • At least 1 year of work experience in providing client-facing support or in the related field is preferred
  • Basic knowledge on Windows, Linux, JIRA. Knowledge on Ansible, Shell, Powershell, AWS, Azure is a plus.
  • Excellent problem solving skills
  • Excellent interpersonal skills
  • Excellent customer service skills
  • Works well individually or in a group
  • Good written and verbal communication skills
  • Strong organization skills
  • Works well under pressure and time constraints
  • Able to work on flexible, shifting work schedules as needed (Night, weekend and holidays)
  • Willing to be on-call for support cases (Night, weekend and holidays)


Others:

  • This is for a hybrid work setup.
  • Successful completion of background check and NBI clearance will be required.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

US Healthcare Account - Team Lead

HR TechX Corp., Cebu City
1 day ago
Qualification:Total of 2-5 years of experience in the US BPO/Healthcare industryBachelors degree in NursingMinimum 1-2 years of Team Lead experience in a US Healthcare accountExcellent Leadership & Interpersonal relationshipJob Description:Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management.Provide basic on-the-job training for direct reports and...

Customer Service Associate

Talent Outsourcing Channel Solutions, Cebu City
2 days ago
Urgent hiring! Customer Service Representative!JOB TYPE: ON-SITELOCATION: Cebu CityQualifications Senior high graduate and college graduate are welcome to apply Must have good English communication skills With or Without Experience Willing to process their application ASAP Can start immediatelyBenefits Paid Training Earn a competitive compensation Government Mandated Benefits

Client Advisor, Cebu NuStar

LVMH MÉTIERS D'ART, Cebu City
3 days ago
Founded in 1837 in New York City, Tiffany & Co. is one of the world’s most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand’s legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the house’s treasured Blue Boxes. Today, the Maison prepares...