Supply Chain Export Coordinator

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Your role

We are seeking a detail-oriented and proactive Supply Chain Export Coordinator to manage and execute international shipments efficiently. This role ensures compliance with export regulations, maintains strong customer relationships, and collaborates with internal and external stakeholders to meet delivery performance targets.

Main Responsibilities

Customer Focus

• Responds promptly to customer inquiries within 24 hours.
• Ensures customer requirements are consistently met and exceeded.
• Provides timely shipment notifications and delivery confirmations.
  
  

Written Communication

• Communicates clearly and professionally in written correspondence.
• Effectively manages challenging customer situations and maintain strong customer relationships.
  
  

Drive for Results

• Adheres to shipment procedures and cut-off times to ensure timely deliveries.
• Prevents misrouted shipments, incomplete documentation, and other issues that could lead to customer complaints.
• Evaluates and appraises forwarder performance during review periods.
  
  

Priority Setting

• Collaborates with the Lens Warehouse Team and AMERA to align on priorities and improve delivery performance for customers.
  
  

Planning

• Ensures full compliance with legal and export regulations (BOC & PEZA).
• Maintains accurate and timely PEZA quarterly reports in alignment with Finance objectives.
  
  

Peer Relationships

• Fosters positive working relationships with a diverse workforce.
• Takes initiative to address concerns with colleagues promptly, promoting understanding and cooperation.
• Contributes to a collaborative and respectful work environment.
  
  

A Portrait of a Perfect Candidate

• Bachelor’s Degree in Computer Science or Business Administration.
• Minimum of three (3) years of related experience in Export or Manufacturing within a multinational company.
• Service-oriented, assertive, and organized/systematic.
• Strong written and oral communication skills.
  
  

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.