Supply Chain Customer & Consumer Specialist

Be a part of a revolutionary change

At Philip Morris International (PMI), we’re transforming our business and building a future on one bold purpose: to deliver a smoke-free future. This transformation brings exciting opportunities—and we want you to be part of it.

Join PMI and help shape a Smoke-Free Future!

We are looking for a detail-oriented and data-driven Supply Chain Customer & Consumer Specialist to support our internal stakeholders across warehousing, transportation, Sales & Operations Planning, and program delivery. This role plays a key part in process automation, continuous improvement, and enabling data-informed decisions.

What You'll Do

• Support Sales & Operations Planning leaders by gathering data from various markets and systems
• Generate reports using actual sales volumes, forecasts, and bias information
• Provide insights for demand and supply reviews and cycle governance
• Deliver accurate reports on program delivery activities
• Update and oversee cost-saving projects in the Product Lifecycle Management system
• Maintain data for Power BI dashboards used by global stakeholders
• Manage inventory and transportation reporting
• Provide timely updates on stock levels, LOGD, and import activities
• Monitor and track shipments, support route planning, and month-end budget reporting
• Create PowerPoint presentations and Power BI dashboards for operational meetings
• Present forecasted volumes at brand/account/channel level for new product launches
• Compare historical, actual, and forecasted volumes regularly
• Troubleshoot issues and provide immediate workarounds to ensure process continuity
• Perform knowledge transfers and documentation for service migrations and new affiliates
• Participate as a key user in system improvements and replacements
• Act as a project member and perform User Acceptance Testing (UAT)
  
  

What You Need To Have

• 2–7 years of experience in supply chain, procurement, finance, or commercial functions
• University or postgraduate degree in a relevant field
• Proven experience in supply chain processes
• Proficiency in Power BI, Excel, PowerPoint, and SAP
• Strong communication and presentation skills for managing internal customers
• Ability to challenge the status quo and demonstrate system proficiency
• Strong team commitment and ability to deliver results with minimal supervision
  
  

Work Schedule and Location:

• Generally, Mondays to Fridays, on a hybrid work arrangement
• Based in 8 Rockwell, Makati Head Office
  
  

What We Offer

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future
• Additionally, our competitive Compensation & Benefits package includes:
• Guaranteed 14th Month Pay: Enjoy an extra month of salary every year.
• Comprehensive HMO Coverage Upon Hire: Health insurance for you and your qualified dependents.
• Annual Medical Reimbursement: Receive up to PhP 10,000 for medical expenses.
• Retirement Plan: Secure your future with our robust retirement plan.
• Leave Conversion: Convert unused leaves into additional cash benefits.
  
  

Philip Morris International is certified globally by both the Top Employer Institute and the Equal Salary Foundation.

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