Store Manager
International Toy World, Inc.
Date: 2 weeks ago
City: Pasay
Contract type: Full time
Responsible for planning, controlling and directing selling activities and personnel for the attainment of sales targets.
Sales Achievement Plan
Sales Achievement Plan
- Execute directions and sales strategies to achieve or improve on sales targets.
- Propose innovative ideas to increase market share.
- Ensure that store is adequately manned and that personnel shifts are properly scheduled considering sales transactions trends and for fulfilment of non-sales activities.
- Ensure high levels of customers satisfaction through excellent service.
- Handle customer complaints, with the end in view of promoting customer goodwill.
- Obtain information from customers and sales people on merchandise for feedback to merchandising and management.
- Ensure standard operating procedures and compliance to Company policies are strictly implemented.
- Ensure that standards for cleanliness and orderliness in the selling area are maintained for a wholesome and pleasant shopping atmosphere.
- Maintain attractive merchandise presentation and fresh appearance to induce customers to buy. Ensure proper placement of signages.
- Ensure proper maintenance and use or resources/supplies/facilities and equipment to minimize engineering costs and repairs for the convenience of customers.
- Ensure strict adherence of counter personnel to set counter policies, systems and procedures.
- Coordinate closely with Merchandising and Consignors office to ensure full stock of fast selling items and to avoid stock-out of merchandise.
- Enforce standard procedures to ensure that merchandise is correctly tagged/priced.
- Monitor and control movement of stocks in store; coordinates with Warehouse Supervisor/Manager and Senior Manager on proper scheduling and execution of warehousing activities in consonance with selling requirements and standard procedures.
- Implement measures to reduce merchandise losses for improved profitability. Increase subordinates consciousness of merchandise security requirements.
- Conduct personnel performance appraisals to assess training needs and build career paths.
- Coordinate with Store Consignor and Merchandising on performance of Consignors and Demos.
- Approve requests and authorization on personnel administration matters (leaves, undertime authorization, disciplinary actions, etc.)
- Motivate staff.
- Coordinate with HR to hire the right candidates.
- Bachelor's Degree Holder
- With at least 3 years of related working experience
- Willing to be assigned in SM Mall of Asia, Pasay City
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