Sr. Representative, Real Time Management

Duties And ResponsibilitiesDevelop a clinic staffing schedule.Collect, review, analyze, and interpret relevant data to - identify challenges in the workforce.Prepare workforce analysis reports for business needs.Provide recommendations to improve the workforce to reduce overheads and increase client experience.Generate regular and ad-hoc/real-time reports on a variety of Client metrics.Provide periodic reports and data trends containing performance data to support OperationsRespond to...

What you will do:Conduct outbound and inbound calls with customersHandle collections-related course of action for accountsMonitor and maintain accounts and records of transactions for the next-step recommendation, data analysis, and reports generationPrepare documentation requirementsCoordinate with account owners for payments-related concernsWhat you will need to succeed:With at least 1 year of experience in loans collections operations/support in the financial services or...

We are continuously looking for candidates for our teamAccounts That We Can OfferTravel, Sales, Healthcare, Financial, Collections and Telco accountSalary will range(Newbie): 16,000 - 24,000(Tenured): 18,000 - 28,000Jobs Responsibilities Communicates with customer on the phone or by way of written correspondence to deal with concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller. Matching...