Collections Associate (Support)

Maya


Date: 4 days ago
City: Mandaluyong City
Contract type: Full time

What you will do:

  • Conduct outbound and inbound calls with customers
  • Handle collections-related course of action for accounts
  • Monitor and maintain accounts and records of transactions for the next-step recommendation, data analysis, and reports generation
  • Prepare documentation requirements
  • Coordinate with account owners for payments-related concerns



What you will need to succeed

  • :With at least 1 year of experience in loans collections operations/support in the financial services or banking industr
  • yProficient in Excel and knows how to automat
  • eHigh attention to detail and an analytical mindse
  • tCan work in a fast-paced environmen
  • tCan work under pressure and adapt to change
  • sKnowledge of the lending business/field, trends, third-party collections partners, financial technologies/banks, and other intersecting industries is an advantag


e

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