Sr. Consultant & Manager, Organization Design

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The Consulting Unit delivers services anchored on the integrated Community framework across the areas of Organization Design, Salary Scale Design, Skills and Performance, and Compensation Consulting, These areas are critical to showcasing Birches Group’s expertise in integrated Human Resource (HR) management and its capacity to design and deploy tailored workforce management solutions for clients that effectively address their unique challenges and needs.

The Senior Consultant and Manager oversees the OD program, leading the design and delivery of all projects within this technical pillar and ensuring alignment with the Community framework. As the program lead, the role leads the adaptation of approaches, services, and solutions to ensure their relevance for clients.

Demonstrating flexibility and adaptive capacity in the delivery of key products and services, as well as the effective management of program operations, the role sustains program relevance and ensures seamless delivery of tailored CommunityTM solutions strengthening Birches Group’s reputation as a trusted partner for quality and reliability.

Duties and Responsibilities:

• Design projects under the OD program, adapting solutions and approaches to effectively address diverse contexts of clients.
• Adapt the design and application of the Community framework to the needs of individual organizations, demonstrating its utility across a broad range of geographic and organizational settings, while ensuring integration with other CommunityTM areas.
• Optimize program resources to sustain delivery of tailored Community solutions overcoming operational challenges and ensuring alignment with both program and broader organizational priorities.
• Advise management on program opportunities and challenges, enabling the wider consulting unit to align and remain responsive to evolving client needs.
• Build internal capacity through learning and development initiatives, enhancing the team's consulting expertise and understanding of the CommunityTM framework while sustaining overall program delivery.
• Lead technical discussions with clients, demonstrating sensitivity to their business needs and priorities while highlighting the utility and relevance of CommunityTM solutions in addressing them.
• Engage with clients to demonstrate the practicality of project approaches and methodologies and the integration of proposed solutions, building a solid support base for the Birches Group Community framework.
• Sustain delivery of projects and initiatives under the OD program by optimizing resource management and incorporating adaptive measures to remain responsive to client needs.
• Devise tools and processes to sustain program relevance, evolve program quality, and ensure responsiveness of Community products and services to evolving priorities and contexts while ensuring client satisfaction and understanding.

Targeted Specialized Knowledge:

• Bachelor's degree in Business Management, Human Resource Management, or related fields; supplemental training in program management desirable.
• Specialized experience in team management and service delivery/project design in at least one of the areas of Community (i.e., Jobs, Market, Skills, and Performance) across multiple geographies and/or client groups.
• Fluency in English essential to communicate in writing and speaking. Knowledge of a second language (French or Spanish) desirable.