SPECIALIST, INTERNAL COMMUNICATIONS

Qualfon


Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Job Title Specialist, Internal Communications

Job Summary

Key Responsibilities

  • Content Creation & Editing
    • Develop and update internal communication assets such as case studies, brochures, client presentations, business proposals, and social media collaterals.
  • Campaigns & Rollouts
    • Facilitate program and company updates/releases through campaigns and roadshows.
    • Focus areas include employee engagement, performance recognition, and cultural initiatives.
  • Stakeholder Collaboration
    • Ensure geo leaders are informed and equipped with communication materials from client relations or corporate teams.
    • Supervise successful deployment of these materials.
  • Representation & Engagement
    • Lead and represent the organization in network-sponsored activities.
    • Prioritize preparedness, engagement, and brand representation (One Qualfon).
Qualifications & Skills

  • Experience
    • Minimum 3 years in the BPO industry
    • Minimum 3 years in marketing, internal communications, employee engagement, branding, and project management
  • Communication
    • Advanced spoken and written English
    • Strong vocabulary and grammar appreciation
    • B2B writing experience in BPO/Contact Center vertical
    • Proven professional writing portfolio
  • Technical Proficiency
    • Microsoft Office (Word, PowerPoint), Adobe, Canva, Powtoon
    • Cloud collaboration tools ShareFile, SharePoint, Microsoft Teams
    • Google Docs, Sheets, and other Google services
    • Document version tracking and organization
    • Technical writing and web content experience
Competencies

  • Marketing
  • Business Software Applications
  • Creativity and Innovation
  • Critical Thinking
  • Project Management


Education

  • Bachelor’s Degree

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