Specialist II Order Management Project Management Office Europe

Job Description

Emerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Specialist 2, Order Management, you will support the Measurement Solutions PMO Europe Order Entry team by entering data/order into the business tool.

In this capacity, you will also make the necessary changes and updates in orders as required by the sales office counterparts, project managers and business administrators .

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!

In this role, you will:

• Enter Data/Order/Items into Business System
• Enter and books Billing Only Transaction
• Respond to Level 1 general inquiries and requests received from mailbox and identify need for escalations.
• Allocate Requests/Tasks/Emails to appropriate individual/support group.
• Update order/quote records/data/status in Business System
• Update item promise ship date based on factory order acknowledgement data and informs planner about advances and/or delays in product shipment.
• Resolve order management inquiries and support/function escalations from peers.
• Analyzes, qualifies, and completes change order requests for orders Tier 2 and above.
• Verifies New customer accounts and works with Customer Vendor Data Hub team for creation of accounts in the business systems.
• Process invoices, resolves billing errors, creates credit and re-invoice if needed.
• Conducts basic/overview/awareness training on process and business tools.
  
  

For this role, you will need:

• A bachelor’s degree in any field
• At least 2 years of experience in related documentation management, data entry and/or data
• administration support or function
• Proficiency in English communication skills
• Proficiency in MS Office applications
• Willingness to work on mid shift
  
  

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

About Us

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

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About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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