Solutions Engineer, Post-Sales

Exclusive Networks


Date: 1 day ago
City: Pasig City
Contract type: Full time
EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully owned subsidiaries and listed on Euronext Paris since Sept 23, 2021. In 2021, Exclusive Networks generated sales of 3.3 billion euros.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and safe digital world, and helping our people to realize their potential.

DUTIES AND RESPONSIBILITIES | About the role

The Exclusive Networks PH is looking for Solutions Engineers to join us in Manila. Exclusive Networks is a trusted digital infrastructure specialist.

In this role, you will be responsible for proving pre/post sales support to our sales team in positioning cybersecurity solutions.

We are looking for engineers who can be part of Exclusive Network who can exhibit a services first ideology.

As the Solutions Engineer, you will:

  • Provides pre and post sales support
  • As pre-sales, SE is expected to position products, conduct product presentation, size, scope and create BOMs, conduct POC/POV
  • As post-sales, SE is expected to implement projects
  • To generate passport services by bundling services and training
  • Responsible for project implementation and support
  • Implements projects vs timeline via an agreed scope of works
  • Provides timely after sales support via agreed SLAs
  • Coordinates with vendor TAC for HW & SW related issues
  • Process RMA for customers
  • Conducts health checks & preventive maintenance


QUALIFICATIONS AND EXPERIENCE | About you

The ideal Solutions Engineer:

  • A degree in BS ECE, Computer Engineering, Computer Science, Information Technology or other related courses
  • At least 3 years experience as a presales or post sales engineer for cybersecurity products/solutions
  • Must have understanding of key technologies related to firewalls, end point protection, data loss prevention, IDP/IPS, VA/PT, cloud technologies, etc.
  • Candidates must be comfortable to work with a variety of technologies, conduct presentations, proof of concept, design, implementation & support.


WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com/

Exclusive Networks is committed to upholding the highest ethical standards. We are committed to fostering, embracing, encouraging, and preserving a culture of diversity, equity, and inclusion.

Our benefits include:

  • HMO (Upon Regularization)
  • Paid Vacation & Sick Leaves
  • Commissions Eligibility


WORKING CONDITIONS

  • Regular Working Hours
  • Hybrid Work Arrangement


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Location

Philippines - ENPH

Department

Post Sales

Job Title

Solutions Engineer, Post-Sales

City

Pasig

Country

Philippines

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