Software Tester (Mid-Level) (AU Retail, Office-based) Contractual

Description

Schedule: Monday-Friday (09:00 AM - 06:00 PM AEST)

Contractual Position

What are we looking for?

Skills Required

• Proven experience in software testing, quality assurance, or a similar role, particularly in an eCommerce or Digital environment.
• Strong understanding of testing methodologies, including functional, regression, and end-to-end testing.
• Experience with Jira is a must.
• Good understanding of testing process and SDLC.
• Experience with manual and automated testing tools.
• Ability to write clear, concise, and comprehensive test plans and test cases.
• Experience working within an agile development environment, experience with Agile/Scrum methodologies.
• Knowledge of UX principles and how they impact testing and user experience
• Hands-on experience with test automation frameworks and tools
  
  

Nice To Have

• Experience with Cypress is a plus
• Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.
• Knowledge of programming languages such as Java, Python, or C#.
  
  

What will you do?

Plan and execute comprehensive testing strategies—including functional, regression, and end-to-end testing of our website and the digital systems supporting it. You will monitor eCommerce operations, troubleshoot issues, resolve operational incidents, and support ongoing Digital enhancements.

• Developing and executing comprehensive test plans, test cases, and test scripts.
• Conducting various types of testing, including functional, non-functional, integration, regression, and usability testing.
• Identifying, documenting, and tracking defects, as well as working with development teams to resolve issues
• Maintaining and improving automated regression test suites to ensure efficient testing.
• Providing support to customers, including resolving inquiries related to online orders and general website issues.
• Monitoring eCommerce operational performance and online order metrics to ensure SLAs and customer satisfaction.
• Identifying and addressing potential issues proactively to maintain a positive customer experience.
• Working with various teams, including developers, business analysts, and product managers, to define requirements and ensure high-quality deliverables.
• Supporting business projects, such as implementing new features or optimizing processes.
• Collaborating with the technology team to optimize fraud rules and monitor screening performance.
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client --- With over 1,000 to 5,000 employees have grown to become one of Australia’s most well-known furniture manufacturers and retailers. Their furniture superstores can be found in every major metropolitan city and regional towns, with over 85 stores across Australia. They take pride of making, selling and guaranteeing well-designed furniture that everyone can truly afford.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.