Shift Lead - Operations, Sorting Center, SPX Express (Silangan - Calamba Laguna)

Shopee


Date: 2 weeks ago
City: Manila
Contract type: Full time
Job Description

  • In-charge to control performance of operation in the assigned shift in Sorting Center(s) (i.e: on-time rate, lost rate, backlogs, etc.) via building and optimizing layouts, processes
  • In-charge of ensuring that every aspect and detail of the shift runs smoothly and efficiently, from Inbound to Outbound
  • Ensures aligned SOPs with other shifts and departments are aligned
  • Responsible for making sure that metrics are met
  • Develop strategies to achieve goals and provides team encouragement by communicating team goals and identifying areas for improvement
  • Generates and shares comprehensive and detailed reports about team performance, objectives and deadlines
  • Coordinates with various departments
  • Reports any issues that arise during the shift to the management
  • Coaching and guiding team members

Requirements

  • Strong performance management, communication and time management skills
  • Equivalent experience of a warehouse supervisor from 3 years and above, same industry experience is a plus. Experience in warehouse automation is a plus.
  • Comfortable delivering and receiving frequent, direct, written and oral feedback
  • Critical thinking and continuous improvement mindset
  • Fluency in Google Sheets & Slides are a MUST
  • Strong problem-solving, project management, communication, and leadership skills
  • Ability to work with all levels of staff and management
  • Willing to be assigned in Calamba, Laguna

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