Shift Lead - Operations, Sorting Center, SPX Express (Silangan - Calamba Laguna)
Shopee
Date: 8 hours ago
City: Manila
Contract type: Full time
Job Description
- In-charge to control performance of operation in the assigned shift in Sorting Center(s) (i.e: on-time rate, lost rate, backlogs, etc.) via building and optimizing layouts, processes
- In-charge of ensuring that every aspect and detail of the shift runs smoothly and efficiently, from Inbound to Outbound
- Ensures aligned SOPs with other shifts and departments are aligned
- Responsible for making sure that metrics are met
- Develop strategies to achieve goals and provides team encouragement by communicating team goals and identifying areas for improvement
- Generates and shares comprehensive and detailed reports about team performance, objectives and deadlines
- Coordinates with various departments
- Reports any issues that arise during the shift to the management
- Coaching and guiding team members
- Strong performance management, communication and time management skills
- Equivalent experience of a warehouse supervisor from 3 years and above, same industry experience is a plus. Experience in warehouse automation is a plus.
- Comfortable delivering and receiving frequent, direct, written and oral feedback
- Critical thinking and continuous improvement mindset
- Fluency in Google Sheets & Slides are a MUST
- Strong problem-solving, project management, communication, and leadership skills
- Ability to work with all levels of staff and management
- Willing to be assigned in Calamba, Laguna
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