Services Consultant Sr

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the Philippines.

About The Opportunity

The Consultant role provides solutions for the existing HCM client base. This role is responsible for scoping, documenting, developing, testing, and reporting projects for a variety of HCM modules. Must ensure the timely completion of complex and multifaceted projects by collecting customer requirements and designing, configuring, and testing Dayforce HCM to meet the clients’ needs. Responsibilities also include coordinating related project activities, communicating with internal and external customers and documentation of project throughout the lifecycle. In addition, this role is responsible for providing guidance to less experienced associates and may lead on projects where more than one resource is required.

What You’ll Get To Do

• Responsible for scoping, documenting, configuring, testing, communicating with clients, and delivering successful completion of projects for a variety of HCM modules.
• Strong emphasis in Payroll along with WFM Organization Structure and SQL, Power BI to deliver Reporting projects successfully.
• Gather user requirements, prepare a detailed SRS that outlines scope, and review with customer for design approval.
• Walk the customers through our Dashboard Pro features, involving Power BI.
• Lead complex projects and provide advanced support where analysis of situations or data requires a review of requirements and identifiable factors.
• Interpret project requirements to determine the best solutions with limited assistance using the appropriate tools.
• Provide guidance and mentorship to other team members, acting as a subject matter expert.
• Will be expected to perform SQL coding.
• Demonstrates agility by efficiently problem-solving issues throughout the project.
• Delivers technical solutions on time and in budget to meet customer expectations.
• Work with customer and/or vendors to ensure thorough system testing, provide resolution to issues and ensure quality configurations/solutions.
• Manage project workflow and coordinate project resources (both Ceridian and client resources as well as vendors where applicable), to ensure a successful project completion.
• Act as a technical resource to others in the Strategic Services group
• Maintain accurate and timely updates within the project tracking, time tracking and client billing systems.
  
  

What’s In It For You

• Encouragement to be the best version of yourself at and away from work:
• YOUnity diversity and inclusion programs
• Amazing time away from work programs
• Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
• Recognition for your contributions through excellent pay, perks, and rewards
• Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
• Opportunities to fuel your career growth through numerous internal and external programs and events
  

Skills And Experience We Value

• 3+ years’ experience as a business/systems analyst or similar function
• 1+ years’ experience working directly with Dayforce HCM required.
• Excellent written and verbal communication skills including strong analysis skills.
• Demonstrated ability to manage multiple priorities and complex projects.
• Specific knowledge and experience with SQL Server database.
• Excellent organizational skills, follow-through on tasks, and ability to prioritize multiple tasks under pressure.
  
  

What Would Make You Really Stand Out

• Bachelor’s degree in IT or Business
• Technical knowledge and experience with Dayforce HCM Implementation Tools are preferred
• Experience with HR/Payroll/Time and Attendance products in HR/Payroll marketplace
  
  

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com or @Ceridian.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud