ServiceNow Architect

Are you ready to learn and grow in a career, while making a difference?

We are:

Accenture’s ServiceNow Business Group, and one of only 5 Global Strategic Partners with ServiceNow. We help our diverse clients tackle their toughest challenges while unleashing their fullest potential…and then some. What makes our approach so unique? Operating across ANZ, we bring together commercial innovation and leading-edge technologies to deliver an integrated, mobile, and interactive experience that far exceeds expectations. How? Our passion meets purpose!

Through our diverse culture and inclusive thinking, we embrace our employees' ideas taking them from concept to practical solutions. Not to mention, we sleep well at night knowing our work directly impacts and improves the way the world works. We keep our tech smarts sharp by providing abundant training and certification opportunities.

About the role:

The ServiceNow Architect supports the sales pursuit activities, integrated solution designs, and complex delivery programs for our large-scale clients across Australia and New Zealand. This role requires an energetic, confident, and dynamic leader who has solid presentation skills, and strong technical acumen.

Key Responsibilities would include but not limited to, supporting large and complex pre-sales / RFP processes involving multiple technologies:

Manage/ Coordinate involved technology teams in on- and offshore locations across all aspects of technology relevant to the opportunity

Develop technical solution design and work with assigned technical architects and cost architects to create corresponding cost estimates

Present and discuss solutions with client executives

Present technology solution to internal executive approvers

Assess the business impact/return on investment for the more complex components of the technology solution. Facilitate client workshops, document business requirements, and develop them into a proposed solution design staff. Mentor and assist with internal staff to develop and improve skills. Act as customers’ key contact on the proposed technology solution.

Work closely with other technology teams such as Insights and Intelligence, Automation and Technology Consulting to create a holistic technology approach and cost estimate that captures all details, dependencies, and assumptions of the technology landscape. Transitioning the solution to the mobilization team for implementation upon contract signature.

Establishing oneself as a leader in cross-technology issues and risk mitigation and ensure solid governance is established on customer engagements while growing and maintain knowledge of ServiceNow technologies and relevant competitive information within the Service Management, IT Operations, Customer Service Management, HR, and Security Operations space.

About you:

You will have deep ServiceNow knowledge with ServiceNow certification to compliment your understanding and be able to do Executive presentations.

An excellent communicator (both written and oral communication skills) y

Develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model.

Summary: As a Project Control Services Practitioner, you will develop and execute end-to-end project management activities of an assigned program, project, or contracted service within a globally sourced delivery model. Your typical day will involve collaborating with various stakeholders, monitoring project progress, and ensuring that all project objectives are met efficiently and effectively. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Facilitate communication between project teams and stakeholders to ensure alignment on project goals. - Monitor project timelines and budgets, providing regular updates to management. - Identify potential risks and develop mitigation strategies to address them. - Assist in the preparation of project documentation and reports to track progress and outcomes. - Support continuous improvement initiatives by providing feedback and suggestions based on project experiences. Professional & Technical Skills: - Required Skill: Expert proficiency in Program Control Services. - Additional Good To Have Skills: Experience with Commercial PMO on the following scope: MME Forecasting FvA Financial Simulation WBS Request & Authorization PPA Management Phoenix Cost Tracking Financial Calls with CFM, PMs/CALs Phoenix Financial Meetings Account Governance - Meetings with FM Project ID Creation - Strong understanding of project management methodologies and best practices. - Proficient in using project management software and tools for tracking and reporting. - Ability to analyze project data and generate insights for decision-making. - Excellent communication and interpersonal skills to engage with diverse teams. Additional Information: - The candidate should have minimum 2 years of experience in Program Control Services. - This position is based at our Cebu office. Minimum 2 year(s) of experience is required