Service Fulfillment Specialist
RCBC
Date: 1 week ago
City: Taguig
Contract type: Full time
Job Summary
- Performs tasks in the validation, interpretation, examination, evaluation of complete set of data, documentation or any other form of information whether manual or electronically generated; required in the execution, implementation, fulfillment, rejection, and/or conclusion of the tasks at hand i.e. transaction and or service request, resolving discrepancies noted, acts on them judiciously as prescribed and performs the related necessary customer service function across the relevant functional domains, with full knowledge and application of current AMLA, Compliance and other regulatory requirements related to his/her specific responsibilities.
- Receives, reviews, validates data, accepts, rejects, documentation and or any other information whether manual or electronically generated for the completion of the transaction and or service request
- Performs the necessary customer service support in resolving and/or completing tasks at hand.
- Performs regular and/or adhoc review of operations and control processes and recommends and/or implements changes, when necessary and applicable
- Support in the planning and implementation of the unit's goals and objectives within the context of the overall corporate goals and vision within the framework of OG balance scorecard and metrics
- In all the above functions, ensure adherence to all AMLA, Compliance and other regulatory requirements. Keeps abreast of updates on the Bank and BSP policies as stipulated in the Anti-Money Laundering and Terrorist Financing Prevention Program (MLPP) through circulars, required seminars/programs and adheres to said policies.
- College graduate of relevant course
- Licensure/certification/accreditation preferred where applicable
- 1-2 yrs. working experience in the related field
- Attention to details
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Program Manager, Learning Certifications
LSEG (London Stock Exchange Group),
Taguig
4 days ago
OverviewThe Operations Academy Team operates within the Operations Performance Enablement Group. Our mission is to support LSEG Operations employees through their Career lifecycle, onboarding new employees, build technical skills, embedding ways of working, and developing operations leaders. Through targeted, relevant, impactful, and timely learning solutions, we foster growth and excellence in Operations.The Program Manager for Learning Certifications will report to...
Manager - Administration (Philippines)
B. Braun Group,
Taguig
5 days ago
Are you passionate about general administration, operations and process of an organization? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare!As a Manager...
Business Operational Risk Analyst
RCBC,
Taguig
6 days ago
Job SummaryEnsure implementation of Operational Risk Management (ORM) Framework across the Bank including subsidiaries. Support the Head of Business Operational Risk Department (BORD) to introduce and implement best practices on Operational Risk Management (ORM) through appropriate ORM tools thereby enabling the Bank to improve the risk and control awareness throughout the organization, minimize operational losses and increase profitability and shareholder...