Service Coordinator

MicroSourcing


Date: 4 weeks ago
City: Remote
Contract type: Full time
Remote

Discover your 100% YOU with MicroSourcing!


Position: Care Coordinator

Location: Remote

Work setup & shift: Work-from-Home | Flexible hours


Why Join MicroSourcing?


You'll have:

  • Competitive Rewards: Enjoy above-market compensation, day-one healthcare coverage, paid time off with cash conversion, group life insurance, and performance bonuses.
  • A Collaborative Spirit: Engage in company-sponsored events and activities that foster a positive and inclusive environment.
  • Work-Life Harmony: Flexible work arrangements to balance your personal and professional life.
  • Career Growth: Continuous learning and development opportunities.
  • Inclusive Teamwork: Join a diverse team that celebrates and values every member's contributions.


Your Role

As a Care Coordinator, you will:

  • Oversee client onboarding, ensuring documentation and health records are complete.
  • Coordinate client rosters and referrals with the Care Manager and service providers.
  • Maintain ongoing support and manage client service providers.
  • Communicate clearly with clients and stakeholders, ensuring accurate records in the care management system.
  • Participate in quality improvement initiatives and business development activities as needed.


What You Need

Non-negotiables:

  • Excellent Communication Skills in English (written and verbal)
  • Experience in healthcare, aged care, or community services coordination
  • Time Management: Strong organizational skills to prioritize and meet deadlines
  • Computer Proficiency: Comfortable using software applications, with a willingness to learn our care management software, Visual Care
  • Compliance: Must hold or be able to obtain a national police check due to sector requirements

Preferred Skills/Expertise:

  • Knowledge of Community Resources beneficial for client support


About MicroSourcing

With over 9,000 professionals across 13 centers, MicroSourcing is the Philippines’ largest offshore managed services provider.


Our Commitment to 100% YOU

At MicroSourcing, we believe in fostering an inclusive culture that values diversity. We don’t just accept your authentic self; we celebrate it and support you in every step of your career journey.


For more information, visit www.microsourcing.com


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