Service Associate
RCBC
Date: 2 weeks ago
City: Makati City
Contract type: Full time

Job Summary
- Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
- Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
- Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
- Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
- Willing to be assigned in the following locations: Sorsogon
- Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
- Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
- Capable in engaging to the business center's clients and offer an excellent customer service and experience.
- Works in a systematic manner to keep up with administrative functions delegated to him/her.
- Graduate of any 4-year course.
- Fresh graduates are welcome to apply.
- An individual who is capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
- Has controlling and monitoring skills and has a sense of security awareness.
- Empathic and can easily engage with people.
- Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Residence Club Officer
New World Makati Hotel,
Makati City
19 hours ago
The Residence Club Officer ensures quality service to the guests of the Residence Club Floor throughout their entire stay. He/she is responsible in performing check-in/ check-out process, assigning rooms handling reservations for VIP guests. A good candidate should highlight attention to details, communication abilities, basic computer skills and a courteous attitude. He/she needs to maintain good relations with hotel VIP...

Forensics Quality Manager
Tap Growth ai,
Makati City
2 days ago
We're Hiring: Forensics Quality Manager! We are seeking a detail-oriented and experienced Forensics Quality Manager to oversee quality assurance processes in forensic investigations. The ideal candidate will ensure compliance with industry standards, maintain evidence integrity, and lead quality improvement initiatives in forensic operations. Location: Makati, Philippines Work Mode: Work From Office Role: Forensics Quality ManagerWhat You'll Do Develop and implement...

Junior Business Analyst (SPT0007)
hammerjack,
Makati City
4 days ago
Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!Are you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!Role: Junior Business...
