Service Associate
RCBC
Date: 4 weeks ago
City: Pasig City
Contract type: Full time
Job Summary
- Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
- Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
- Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
- Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
- Willing to be assigned in the following locations: Pasig Westlake, Ortigas Ext.
- Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
- Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
- Capable in engaging to the business center's clients and offer an excellent customer service and experience.
- Works in a systematic manner to keep up with administrative functions delegated to him/her.
- Graduate of any 4-year course.
- Fresh graduates are welcome to apply.
- An individual who is capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
- Has controlling and monitoring skills and has a sense of security awareness.
- Empathic and can easily engage with people.
- Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Accountant AU - GSCAAS
Global Staff Connections,
Pasig City
1 day ago
Requirements:Bachelors Degree in AccountingPreferably a CPA but not requiredRequired skill(s): Australian Taxation, Australian AccountingExperience in preparation of financial reports and tax preparation for Company, Trust, Partnership, Individual, and SuperannuationAt least 2 year(s) of working experience in the related field is required for this position.Excellent Communication SkillsKnowledgeable in using Xero or MYOBResponsibilities:Preparation of Business Activity Statement and Instalment Activity StatementPreparation of...
GVPKP SNL Hiring
Concentrix,
Pasig City
3 days ago
Job Title:GVPKP SNL HiringJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable...
USRN QA, Open to USRN candidates w/ 5 yrs BPO Exp as a USRN 75k
Global Group Innovative Services, Inc.,
Pasig City
3 days ago
About the roleWe are seeking a qualified USRN Healthcare CSR to join our dynamic team as a USRN QA. This full-time position is based in Pasig City Metro Manila and will play a crucial role in maintaining the high standards of our healthcare services.What we're looking for5+ years of experience as a USRN Healthcare CSR in a BPO settingCandidate who...
