Service Advisor
Tesla
Date: 1 week ago
City: Taguig
Contract type: Full time
What to Expect
Tesla Motors is looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world. This position requires a high level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.
What You’ll Do
Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention Accurately record issues and data into Dealer Management System. Attention to detail critical Conduct Transactions w/ system; walk customer through correction and provide summary. Communicate estimated completion time, regular updates and follow through on each customer vehicle. Coordinate the detail of every vehicle prior to delivery. Coordinate the delivery time or pick up with each customer. Follow up with Customer on services provided; ensure they are satisfied with the work performed.
What You’ll Bring
Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles Operation and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment Understanding of basic automotive techniques related to repair and servicing of automobiles Ability to follow oral and written instructions with attention to detail Willingness to learn new and innovative automotive technologies Establish and maintain cooperative working relationships with those contacted in the course of work to include the public Perform detailed daily record keeping and reporting Effectively handle multiple priorities, organize workload, and meet deadlines Work in a team-based environment and achieve common goals Retail automotive service experience, preferred
Tesla Motors is looking for an experienced Service Advisor to work on one of the most progressive vehicle brands in the world. This position requires a high level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.
What You’ll Do
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Communications Expert
Globe Telecom,
Taguig
1 day ago
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.Job DescriptionWe are looking for a dedicated Communications Specialist to lead and execute impactful campaigns focused on cybersecurity and data privacy awareness. This role...
Sales Support Analyst
Nasdaq,
Taguig
2 days ago
Why NasdaqWhen you work at Nasdaq, you’re working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an...
Senior IT Operations Engineer
ING Hubs Philippines,
Taguig
4 days ago
IT Operations EngineerBackground On What ING Is AboutING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.At ING our purpose...
