Senior Talent Acquisition Specialist

Position: Senior Talent Acquisition Specialist

Location: Metro Manila

Work setup & shift: Hybrid | Dayshift

Position Purpose

The Senior Talent Acquisition Specialist will be identifying, attracting, and hiring the best talent for all tracks assigned and ensures the timely and effective completion of the management’s hiring requirements as per agreed hiring process and turnaround time.

Main Activities And Responsibilities

The Talent Acquisition Specialist will be responsible for the following across Microsourcing Philippines, Inc.

Sourcing

• Addresses the requests / inquiries of hiring manager/s in a timely manner
• Conducts regular calibration sessions with hiring managers, if requested to, to ensure alignment in terms of profile
• Creates and updates job postings on Company’s website and different job portals
• Where needed develops under guidance of the Sourcing Manager, effective sourcing channels as well as new ones in order to gain access to new labor pools;
• Screens all applications received from various sourcing initiatives and ensure to meet the credentials and qualifications, appropriate skills and knowledge, and experiences of candidates required per position
  
  

Recruitment:

• Ensures regular endorsement of candidates to the hiring manager for review
• Facilitates the hand off process and communicates updates on new hires to stakeholders (Operations and Human Resources)
• Regularly communicates hiring updates to the hiring manager
• Generate employment contracts and conducts Job Offer
• Facilitates other client-specific tests / processes
• Reviews / implements / manages recruitment tools and processes assigned
• Provides regular updates to stakeholders
  
  

Other:

• Keep updated on industry trends and practices pertaining to sourcing and recruitment. This includes primarily competitor intelligence, and make recommendations based on these information
• Performs other duties as may be assigned either in support of divisional / departmental goal attainment or for his personal and professional training, education or development as programmed by superiors. This includes, but shall not be limited to paper- and phone screening, making callouts, scheduling candidates etc.
• Ensures that data in Microstatus or where requested spreadsheets for the tracking of the hiring process are timely and accurately updated.
• Utilizes the data gathered / reports generated, experience gained to establish recommendations to improve the process
  
  

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as discussed with your immediate supervisor to meet the ongoing needs of the organization.

Health & Safety of our People

• Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.
• Complete all necessary training and compliance requirements and professional development opportunities.
  
  

Core Competencies

Customer Orientation

• Anticipates customers’ wishes, goes the extra mile and is regarded as a constructive business partner
  
  

Responsibility

• Makes use of every opportunity to surpass the anticipated results and also encourages others accordingly
  
  

Expertise

• Researches and connects up all information related to his/her area of work, from multiple angles, and finds adequate solutions
  
  

Teamwork

• Promotes team spirit and solidarity
• Actively seeks cooperations, both inside and extending beyond the team itself
  
  

Communication

• Proactively draws up, formulates and distributes information, anticipating reactions
• Makes effective and impactful presentations
• Identifies challenges in information gap-filling and innovates or initiates process improvements
  
  

Key Skills And Capabilities

• Proficient written and oral communication skills
• Problem solving and conflict resolution skills
• Ability to build relationships & work collaboratively with clients and organizational peers
• Maintains service quality under time pressure
• Attention to detail
• Negotiation skills
• Analytical skills
  
  

Success Factors

• Ensures the delivery of Microsourcing’s overall FTE demand based on the agreed qualifications and turnaround time
• Increases the company’s retention rate by properly evaluating the potential hires’ job and organizational fit
• Exhibits excellent stakeholder and client management by constant communication of hiring updates, analysis, and/or recommendations
  
  

Qualifications And Typical Experience

• Bachelor’s degree in Human Resources, Business, or equivalent relevant experience
• At least 2 years of experience as a Talent Acquisition Specialist or in a similar role, desired
• Excellent communication and interpersonal skills
• Proficiency in applicant tracking systems
  
  

Other Position Requirements

• Subject to business demands, additional hours may be required
• May be required to travel and work across various sites
  
  

Values

• Curious … I am curious and interested in learning through experience and from others. I proactively aspire to be the best at what I do individually and as part of a team and look for ways for us to be better, better today than yesterday, and better tomorrow than today. I am inquiring and interested and explore all options.
• Passionate … I am emotionally connected to what I do and how I do it. I am enthusiastic and positive in my communication and focused on my goals and what I need to do to get there. I am excited and eager to contribute to bringing our Probe Vision and Purpose to life. The future excites me and I am driven by excellence.
• Care … I care about what I do and how I am with our clients, their customers and others at Probe CX. I care about the environment and the community in which I live and work. I respect and celebrate different thoughts, beliefs and experiences to my own. I have a strong interest and concern for human welfare, values and dignity.
• Integrity … I tell the truth and deliver on my promises. I give freely of my trust and do all I can to earn the trust of others through my actions. I seek to understand rather than judge, gossip or make assumptions I do the right thing and what’s best for my team, Probe, our Clients and their Customers. I understand our Probe Code of Conduct is not negotiable and do my best to demonstrate our values consistently.