Amazon Account Virtual Assistant

Are you an Amazon whiz who loves solving problems before they even happen? We’re looking for a proactive, detail-driven Amazon VA who knows FBA inside out and thrives on accountability.

About the Company:

This is a full-time staffing role for one of our internal companies, which specializes in helping brands grow on Amazon. The company offers expert support to optimize advertising campaigns, enhance visibility, and drive growth through strategic, data-driven solutions. Focused on e-commerce and digital marketing, the company thrives on delivering tailored solutions to ensure clients succeed on the Amazon platform in a collaborative environment.

Location: Open to candidates based in the Philippines – Full-time, Remote

Your Mission: Day to Day Responsibilities

• Own end-to-end Amazon FBA & Seller Central account management.
• Create, optimize, and maintain product listings.
• Manage shipments from creation to successful delivery.
• Conduct daily listing checks to ensure accuracy and performance.
• Respond to customer inquiries with clear, proactive communication.
• Handle refunds, replacements, and resolve negative feedback.
• Analyze negative reviews at the ASIN level and recommend solutions.
• Monitor account health & performance metrics, fixing issues before they escalate.
• Resolve stranded inventory issues to maximize sales.
• Provide general account health and maintenance support.
  
  

Your Toolbox: Skills to be Successful

• 2+ years managing Amazon FBA & Seller Central accounts.
• In-depth knowledge of Amazon policies, listings, and performance metrics.
• Strong Microsoft Excel skills (advanced functions & data analysis).
• Detail-oriented with a strong sense of accountability.
• Excellent written and verbal communication skills.
• Organized, efficient, and results-driven.
• Bonus: Familiarity with business and accounting principles.
  
  

Your Perks: What's in it for you

• Working completely remote
• Location independence
• 15 Paid leave days
• 8 leave days for National Holidays
• 1 leave day for Birthday
• Quarterly bonus
• Annual (performance-based) salary increase policy
• Long-term position with the opportunity to grow in a stable and growing Agency
• Great opportunity to grow
• You’ll be joining a high-level and fast-paced team
  
  

Why Adaptive Teams?

At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.

What to Expect from Our Application Process?

Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions.

We understand your time is valuable, so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment.

Once selected, you’ll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.