Senior Program Officer

Title: Senior Program Officer

This position is responsible for the development, execution, and evaluation of strategies to build and strengthen the collaboration amongst the Foundation, the different Business Units and Franchisees on community engagement projects.

The Senior Program Officer for Employee Engagement and Volunteerism will oversee implementation of community engagement initiatives, tracking its progress and managing relationships with relevant organizations and groups to help establish JFC’s reputation as a company that cares.

Business Unit Engagement

• Program Development and Implementation:
• Perform the project development and implementation function along with the JFC Business Units and JGF teams to for community engagement projects and activities that achieve the shared goals of the Foundation and Business Units.
• Partnership Management: Crafts the partnership arrangement among the key institutions involved to effectively implement and maximize reach of projects and activities.
• Monitoring, Evaluation and Reporting: Tracks and evaluates the progress of community engagement efforts and regularly report to JGF and Business Unit Leadership Teams and as well as other team members for communication to different publics.
  
  

Employee and Franchisee Programs

• Program Development and Implementation: Collaborates with the Business Units of Jollibee Group to develop and implement projects and activities that meaningfully engage employees and franchisees through volunteering and donation opportunities.
• Volunteer and Donor Engagement: Builds and maintains relationships with volunteers and donors by providing a positive and fulfilling experience during their participation and communicating with them regularly through events, updates, news, and information on participation opportunities
• Database Management: Accurate and timely administration of volunteer and donor databases, tracking volunteer hours, total donations and other metrics to facilitate the measurement and reporting results of employee engagement initiatives.
  
  

Partner Management and Development

• Partner Identification: Identify institutions to partner with for CSR engagement
• Relationship Management: Ensure that the CSR partners maintain an effective collaborative working arrangement with the Foundation and Jollibee Group Business Units anchored on strong long-term relationship
• Risk Management: Perform due diligence verification with potential new partner institutions, ensuring adherence to statutory and internal requirements of the Foundation. Co-develop risk mitigation measures with the team
• Budget Preparation and Monitoring: Provides inputs in the preparation of the Annual Program budget and leads the monitoring of its utilization including recommending adjustments as needed.
  
  

Impact Measurement & Reporting

• Data Consolidation & Reporting: Assist in the consolidation of data from various CSR projects to assess outcomes and prepare detailed reports for leadership and external stakeholders
  
  

Job Qualifications

Education: College degree, preferably in Development Studies, Development Communications, Agriculture, Business Management, or Finance. Post-graduate degree or studies will be an advantage.

Work Experience: At least 5 years’ experience in CSR program development, implementation, monitoring and evaluation.

Essential Traits

• Knowledge of corporate social responsibility (CSR) - with understanding of current and emerging CSR issues and trends
• Strategic Thinking - ability to understand the Foundation’s mission, goals, and objectives and implement strategies to achieve them.
• Project management - strong organizational and planning skills to effectively manage budgets and timelines while providing support to coordinate multiple projects at the same time.
• Strong communications skills - excellent verbal and written communication skills with the ability communicate information effectively to a variety of stakeholders including staff, partners and beneficiaries.
• Attention to details - with a keen eye for detail and the ability to catch mistakes.
• Analytical and decision making - ability to provide inputs that will enable leadership make sound decisions based on analysis of collected data, stakeholder input, and ethical considerations.
• Adaptability - ability to handle multiple tasks, priorities, and changing circumstances, and to remain flexible and responsive to changing needs and requirements.
• Emotional intelligence - understanding and managing one's own emotions, exhibiting genuine concern for the needs of others and the ability to understand and respond to their needs.
• Collaboration - with a strong sense of collaboration within and across teams, stakeholders and partners to achieve common goals and to create a positive and supportive work environment.
• Values and Commitment - exhibits personal qualities of integrity, credibility, and a commitment to and passion for the Foundation’s mission.