Senior Coordinator, Key Account Management - PH

Overview

POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position)

Provide assistance to Asst. Managers , Key Account management - PH for weekly and monthly regional data reports on events and promotions, members’ feedbacks, update of events calendar, post-event evaluation, inter-department coordination critical to sales promotions and events.

• Provide customer service support duties for distributors in the assigned region pertaining to events and promotions:
• Prepare event and promotion flyers for information dissemination in the assigned area via SMS, email, phone calls.
• Support local and regional events and have full knowledge of sales promotions and events qualifications for each marketing plan category.
• Assist in set up for events and trainings for members – venue, registration, AV requirements, presentations.
• Coordinate the local and regional events with managers, supervisors and other staff.
• Address distributors’ questions and provide related information regarding promotions and events in a professional and timely manner.
  

SUPERVISORY RESPONSIBILITIES:

N/A

ORGANIZATIONAL RELATIONSHIPS

Interacts with all levels throughout organization; distributors; internal and external customers.

DETAILED RESPONSIBILITIES/DUTIES: List the expectations for each job responsibility including quality and quantity standards to which the incumbent is required to perform and receive a rating for during the Performance Appraisal.

• Clearly understands departmental policies, procedures, and practices and operate within the daily workflow of the Sales Department. Perform his/her role as Sales Staff and has the knowledge to make sound decisions with the guidance of the Regional Sales Asst. Manager.
• Ability to meet deadlines and work under pressure. Effectively communicate requirements and concerns to Regional Sales Asst. Manager. Forward monthly major events/promotion report to Regional Sales Asst. Manager on a weekly and monthly basis.
• Maintain positive image /professionalism during events and in the office, provide best customer service to Distributors.
• Ability to take on new tasks with enthusiasm and energy.
• Understand the needs of internal and external customers, exert effort to be responsive in meeting the demands of the job and in building customer satisfaction.
• Demonstrate excellent written and verbal communication skills.
• Excellent computer skills in Microsoft Office (Word, Excel and E-mail) & DMI. Ability to create reports and monitors the daily, weekly and monthly workflow in the assigned region and in the sales department.
  
  

Qualifications

NA

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