Senior Business Process and Operational Excellence Manager

Filinvest Development Corporation


Date: 1 week ago
City: Mandaluyong City
Contract type: Full time
The Business Process Improvement and Operational Excellence Manager will play a crucial role in enhancing the Sales and Marketing Group's (SMG) efficiency and effectiveness by leading process improvement and policy development initiatives. This position involves collaborating with process owners and cross-functional teams to evaluate and optimize current business processes, workflows, and systems.

Key Responsibilities

  • This role will primarily be tasked at driving process improvement and policy development initiatives with process owners and cross-functional teams to ensure seamless execution, aimed at generating positive business results.
  • Evaluate current business processes, workflows, and systems, in collaboration with cross-functional teams, to identify inefficiencies, streamline workflows, and implement improvements that enhance productivity and quality.
  • Conducts regular post-evaluation of major sales & marketing activities and provides recommendations
  • Leads the development, implementation, and compliance of internal SMG policies and procedures, ensuring alignment with overall company requirements and industry best practice.


Qualifications

  • Bachelor's degree in Business Administration, Management Engineering, or any related field.
  • Minimum 10 years of experience in process improvement, operations management, or a related field.
  • Proven track record of driving process improvements and achieving tangible results.
  • Knowledge of Lean Six Sigma or other process improvement methodologies.
  • Experience with process mapping and documentation tools.
  • Proficiency in data analysis tools (e.g., Excel, Tableau).
  • Strong understanding of business operations and workflows.
  • Experience in the real estate industry.
  • Certification in Lean Six Sigma or other process improvement methodologies.
  • Knowledge of industry best practices and standards.
  • Ability to work independently and as part of a team.


CORE COMPETENCIES

  • Process Improvement: Proven expertise in identifying, analyzing, and optimizing business processes to enhance efficiency and effectiveness.
  • Change Management: Ability to lead and manage organizational change initiatives successfully.
  • Data Analysis: Strong analytical skills to evaluate data, identify trends, and make data-driven recommendations.
  • Project Management: Experience in managing projects from initiation to completion, ensuring timely delivery and meeting objectives.
  • Communication: Excellent verbal and written communication skills to effectively collaborate with cross-functional teams and stakeholders.
  • Problem-Solving: Ability to identify and resolve complex issues and challenges.

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