Senior Billing Specialist
Five9
Date: 1 day ago
City: Remote
Contract type: Full time
Remote
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Key Responsibilities:
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Key Responsibilities:
- Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements and issued on a timely basis
- Research and resolve billing, credit and accounts receivable issues
- Review and reconcile account balances in Accounts Receivable
- Interface with internal customer service and support organizations on customer inquiries
- Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes
- Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks
- 3-5 years billing experience
- SaaS/Software/Technology Experience
- Complex Contract Review
- Proficient in MS Office, namely Excel
- Solid understanding of billing and financial concepts
- Strong analytical and problem-solving skills
- Excellent oral, written and interpersonal communications
- Able to work in stressful situations with firm deadlines
- High degree of accuracy and attention to detail
- Capable of making timely, independent decisions
- NetSuite and Saleforce.com experience a huge plus
- Extremely detail oriented with a keen eye for spotting errors and discrepancies
- Knowledgeable and experienced with processing, verifying, balancing, and adjusting basic and complex transactions
- Technically savvy, advanced in Microsoft Excel
- College degree or equivalent work experience
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- While on work from home setup: Internet and meal allowance are provided
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Human Resources Specialist (Fully Remote)
ClearDesk,
Remote
5 hours ago
At ClearDesk, you’ll enjoy the stability of long-term placement and the flexibility of remote work when you join our growing team of Recruiters.About the jobDo you thrive in fast-paced recruiting environments where every placement helps provide better care? Are you passionate about finding the right people to care for others? At ClearDesk, you’ll get the stability of long-term placement, the...
Talent Support Specialist
TalentPop App,
Remote
1 week ago
At TalentPop, our recruitment team moves fast — and we rely on strong support behind the scenes to make it all work. We’re hiring a Talent Support Specialist to assist with job postings, candidate tracking, and daily recruitment support tasks.This role is a great fit for someone who’s detail-oriented, dependable, and enjoys supporting people-focused processes.What You’ll SupportPosting and maintaining job...
Digital Marketing Assistant
TalentPop App,
Remote
1 week ago
Join TalentPop as a Digital Marketing Assistant (Remote)TalentPop is a fast-growing e-commerce company committed to connecting with customers and driving traffic to our Shopify store and other marketplaces. We are looking for a creative, data-savvy, and motivated Digital Marketing Assistant to join our team. If you thrive on improving online visibility, crafting engaging content, and supporting key marketing initiatives, we...