School Technical Officer - Emerald State High School

Emerald State High School is seeking a School Technical Officer to assist in managing the school’s information and communication technology (ICT) network services. In this role, you will support the day-to-day operation and maintenance of ICT systems to help create a smooth, tech-enabled learning environment. Your work will directly contribute to enhancing digital learning opportunities for students and staff.

If you're tech-savvy, solutions-focused, and ready to support education through information and communication technology, we encourage you to apply.

This is a TO2 progression position as per the Role Description. The successful applicant will be appointed to the TO2 classification with eligibility for progression to the TO3 once specific criteria have been met or demonstrated. Please note salary rate shown is reflective of TO2 to TO3 classification range.

Image courtesy of Emerald State High School

About The School

Emerald State High School is an inclusive secondary school delivering quality education for students from Years 7 to 12. We are proud of our strong academic outcomes and our commitment to supporting students in achieving their dreams and aspirations. By fostering supportive, inclusive and positive relationships, and working in partnership with parents, we aim to make a meaningful difference in every student's life. Our focus is on helping students reach their full potential so they can become creative innovators, global citizens and lead lives of purpose.

About The Role

As a School Technical Officer, you will maintain and support the school's ICT infrastructure, ensuring all systems operate efficiently and in line with departmental standards. You will provide technical advice and assistance with the acquisition, installation, maintenance, and repair of ICT equipment, as well as deliver support and training to staff on effective technology use. The role also includes maintaining accurate technical records and coordinating preventative and emergency maintenance. You will communicate with internal and external stakeholders, including Regional and Central Support, to resolve technical issues and support the school's digital learning environment.

Your Responsibilities

As the School Technical Officer, your responsibilities will include, but are not limited to:

• Provide advice and assistance on maximising the potential of ICT operations within the school/college, including acquisition, installation, operation, maintenance, repair and replacement.
• Support the school community with technical advice, instruction and assistance with electronic equipment, in accordance with departmental, school and manufacturer's policy, guidelines and network standards.
• Assist in the provision of in service training to staff, on the effective application of ICT tools to successfully achieve and deliver educational services to students.
• Provide effective and efficient support to staff and students to resolve problems associated with school computing facilities, whilst ensuring high end customer focus and communication.
• Provide regular preventative maintenance, routine and emergency repairs to all ICT facilities and associated electronic equipment.
  
  
  

Please refer to the attached role description for the full list of responsibilities and mandatory requirements for this position.

Interested? To Apply

• Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history).
• Attach a written statement (2-page maximum) to the how you may be assessed section of the attached role description.
  
  
  

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE). The Department of Education is a family inclusive workplace.  Click here to find out more about our Inclusion and Diversity strategies.

Occupational group Education & Training