Scheduler

Afni, Inc.


Date: 4 hours ago
City: Quezon City
Contract type: Full time
Description

Essential Functions and Responsibilities:

  • Analyze and match staffing levels including schedules according to client requirements. Report daily staffing to the client. Plots required trainings based on staffing lines.
  • Run and distribute various reports regarding billables, availability, absenteeism, schedule adherence, headcount, intervals, and segments.
  • Performs intraday monitoring as needed.
  • Proactive communication of CCS metrics and recommendations for action to Operations Management.
  • Balance billables to ensure the client is billed appropriately. This entails comparing Kronos time and TCS time for each Consultant, analyzing the differences, and making corrections as needed.
  • Ability to support other sites when necessary.
  • Enter new hires data into TCS.
  • Process shift bids.
  • Educate new hires on scheduling and RTO procedures.

Requirements

  • Should be currently employed as Resource Management Analyst -- RTA.
  • Previous workforce scheduler/coordinator experience is an advantage.
  • Knowledge of Resource Management software is required.
  • Proven experience using Microsoft Office products is necessary.
  • Ability to handle multiple tasks and work with shifting priorities is required.
  • Strong organizational, interpersonal, analytical, problem-solving, communication (oral and written) skills are required.

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