Scheduler
Afni, Inc.
Date: 2 weeks ago
City: Quezon City
Contract type: Full time
Description
Essential Functions and Responsibilities:
Essential Functions and Responsibilities:
- Analyze and match staffing levels including schedules according to client requirements. Report daily staffing to the client. Plots required trainings based on staffing lines.
- Run and distribute various reports regarding billables, availability, absenteeism, schedule adherence, headcount, intervals, and segments.
- Performs intraday monitoring as needed.
- Proactive communication of CCS metrics and recommendations for action to Operations Management.
- Balance billables to ensure the client is billed appropriately. This entails comparing Kronos time and TCS time for each Consultant, analyzing the differences, and making corrections as needed.
- Ability to support other sites when necessary.
- Enter new hires data into TCS.
- Process shift bids.
- Educate new hires on scheduling and RTO procedures.
- Should be currently employed as Resource Management Analyst -- RTA.
- Previous workforce scheduler/coordinator experience is an advantage.
- Knowledge of Resource Management software is required.
- Proven experience using Microsoft Office products is necessary.
- Ability to handle multiple tasks and work with shifting priorities is required.
- Strong organizational, interpersonal, analytical, problem-solving, communication (oral and written) skills are required.
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