Sales & Support VA
TalentPop App
Date: 3 weeks ago
City: Cebu City
Contract type: Full time
Remote

We're Hiring: Sales and Support Virtual Assistant (VA)
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
Key Responsibilities
When asked for the position title, select or write Brand Concierge.
Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
Key Responsibilities
- Provide real-time support to customers via live chat, email, SMS, and phone
- Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
- Manage order inquiries, including shipping, tracking, returns, and refunds
- Update CRM tools and track customer interactions accurately
- Represent each e-commerce brand in a way that reflects their tone and values
- Share customer feedback and insights to improve sales processes
- Collaborate with internal teams to meet performance and service goals
- Minimum of 1 year experience in sales, customer support, or virtual assistant roles
- Excellent written and verbal communication skills in English
- Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
- Ability to work independently in a remote, fast-paced environment
- Detail-oriented, proactive, and results-driven
- Performance-based raises and commission opportunities
- Paid time off
- Health stipend or HMO coverage (location-dependent)
- Recognition bonuses for outstanding performance
- 100% remote setup with a supportive, collaborative team environment
- Career development opportunities
When asked for the position title, select or write Brand Concierge.
Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Social Development Specialist
GHD,
Cebu City
11 hours ago
Job DescriptionThere’s no pledge more important than the one we make to look after our environment, and we’re committed to helping you do exactly that. Join us as we strive for a sustainable future for our communities and the world, we live in.Become part of our global network of skilled engineers, scientists, auditors, planners and environmental specialists, all working together...

Tax Compliance Associate II (Cebu)
P&A Grant Thornton,
Cebu City
1 day ago
Job DescriptionThe Tax Compliance Associate II is responsible for ensuring that the organization is kept abreast on the existing laws and updates on tax, as well as for checking and monitoring compliance to these regulations as applicable to the organization.Primary Duties And ResponsibilitiesTransfer pricing experience is a plus.Experienced in tax assessment, tax return preparations, tax compliance review engagements.Provide comprehensive, timely...

Sales Officer - Cebu
Cepat Kredit Financing Inc,
Cebu City
4 days ago
Duties and Responsibilities Identify and source new /potential clients through various channels. This includes conducting product presentations and sales pitches to prospective customers. Conduct cold calls and field visits to attract new clients. Maintain strong relationship with existing clients and ensure renewal. Supervise sales associates to ensure assistance to clients in completing loan applications and gathering necessary documentation. If necessary,...
