Sales Support & Quoting Specialist

About CrucialLogics Inc.

We secure your business using native Microsoft technologies you already own.

We apply our Consulting with a ConscienceTM approach in our security philosophy.

• Security should be simple, easy to manage and scalable
• Security does not require a large investment in various point solutions
• Security is easily achieved by properly configuring technologies you already are paying for
• Reduce your attack footprint by reducing overall infrastructure
  
  

You will never stop bad actors from targeting you. The goal in security is to put defences in place to detect the attempt before the breach.

About The Role

We’re seeking a highly detail-oriented, execution-driven Sales Support & Quoting Specialist to support our fast-paced sales team by creating accurate quotes, processing hardware/ software orders, managing logistics communications, and ensuring a smooth quote-to-delivery cycle. You’ll work closely with distributors, vendors, logistics partners, and internal teams to ensure a best-in-class client experience and streamlined internal processes.

This role is essential to ensuring that our quoting, ordering, and logistics workflows are accurate, efficient, and customer ready. You’ll interface directly with vendors, distributors, and internal teams to deliver an exceptional experience from quote to delivery.

Success in this role requires a passion for accuracy, strong follow-through, and the ability to manage multiple priorities without sacrificing precision. You'll be the operational engine behind our sales team—ensuring every detail is right, every quote is optimized, and every order is fulfilled on time.

Key Responsibilities

• Prepare accurate and timely quotes for hardware, software, and services across multiple systems (e.g., Microsoft, Dell, Lenovo, HP)
• Work directly with distributors and vendors to validate pricing, check stock, and secure delivery timelines
• Submit purchase orders to vendors/distributors, monitor status, and coordinate logistics to ensure on-time delivery
• Track all open quotes, orders, and renewals, providing updates to AEs and Account Managers
• Maintain up-to-date product catalog and SKUs in CRM and quoting tools
• Support sales team with documentation, price requests, deal reg, and vendor incentive claims
• Own and refine internal quote-to-order workflows
• Respond quickly to sales team requests, ensuring high-quality support and fast turnaround times
• Submit and track purchase orders with vendors and distributors, coordinating logistics for seamless delivery
• Ensure quotes are 100% accurate—zero tolerance for errors
• Work to continuously improve our internal quote-to-order process for greater efficiency
• Ensure a high standard of customer experience, even behind the scenes—your precision and responsiveness directly impact client satisfaction
  
  

Ideal Candidate

• 2–4 years’ experience in sales support, quoting, channel operations, or procurement—preferably at a VAR, MSP, or IT reseller
• Strong Excel skills; confident using quoting tools, ERPs, and CRMs (e.g., HubSpot, Salesforce, etc.)
• Meticulous attention to detail—able to spot errors others miss and take pride in getting things right the first time
• Familiar with IT hardware, licensing, and systems (RAM, SKUs, warranty bundles, M365 plans, drop shipping, etc.)
• Detail-obsessed and highly organized; strong follow-through
• Experience working with key vendors and distributors: Microsoft, Dell, HP, Lenovo, and others
• Strong organizational and time management skills—able to juggle multiple requests in a fast-paced environment
• High accountability: you take ownership of your tasks and see them through to flawless execution
• Excellent written and spoken English; confident working across time zones with global teams
• Customer-first mindset—even though you’re not client-facing, your work contributes to the overall experience
• Ability to work independently while collaborating with a distributed team