Sales Operations Intern (6 months)

ShopBack


Date: 6 hours ago
City: Manila
Contract type: Full time
Our Journey ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us
The Sales Operations ensures smooth execution of critical operational processes in ShopBack’s Online Cashback business. The role involves day-to-day tasks, investigating issues, coordinating planning processes, and working with teams to improve operational efficiency

Your Adventure Ahead

  • Input deals information (e.g., upsizes, promotions, ad sales) into ShopBack systems (Salesforce, Needle).
  • Coordinate with internal and external stakeholders to ensure the correctness of deal info.
  • Ensure all Terms and Conditions are clear and accurate.
  • Identify and resolve operational errors promptly.
  • Collaborate with teams to find and fix the root cause of issues.
  • Support Sales team in maintaining merchant relationships, providing proof of exposure.
  • Propose and implement process improvements, including automation, to increase Sales Operations productivity.
  • Support local/regional projects as needed.

Essentials to Succeed

  • Proficiency in Microsoft and Google Suites (Word, Excel, PowerPoint).
  • Data-driven mindset; able to analyze team performance and historical data for better resource management.
  • Knowledge of Salesforce, SQL, Python, Zapier is a plus.
  • Hands-on, eager to learn, and solve problems with a high bias for action.
  • Independent and proactive; able to work efficiently with minimal supervision in a fast-paced environment.
  • Collaborative and team-oriented; able to work with cross-functional teams (Business, Operations, Product).
ShopBackers' DNA Grit - We tackle all challenges head-on, working together to solve problems and achieve success Hunger - We value hard work, and having relentless drive Speed - We move fast and have a bias for action, all to deliver maximum impact Impact - We focus on results, always aiming for the best possible outcomes and timelines Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions Be part of a winning team on a journey to global scale Competitive compensation based on your performance Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting
[email protected].

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Art Director

OLIVER Agency, Manila
1 day ago
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.As a part of The Brandtech Group, we're...

INVESTMENT SERVICES OFFICER

Bank of the Philippine Islands (BPI), Manila
3 days ago
The Investment Services Officer is responsible for 1) providing administrative services to the day-to-day account onboarding and management, 2) performing operational support to the offshore clients not limited to trading and loan activities, 3) acts as point of contact for counterparties and custodians for investment related transactions, and 4) is responsible for ensuring efficient and effective pre-settlement processing of investment...

LEGAL SUPPORT STAFF

Bank of the Philippine Islands (BPI), Manila
1 week ago
The Legal Support Staff shall provide secretarial and administrative support to the Corporate Legal Affairs Division Head and its departments.Responsibilities Receive, record, distribute, monitor and file pleadings, documents and correspondences from courts, other government agencies, private entities and the BPI Group Organize, file and safe keep documents of the Legal Departments Maintain docket of cases and litigation files Answer, screen...