Sales Development Representative

A leading provider in the manufacturing sector, is expanding its sales team and seeking motivated Sales Development Representatives to join us. We have openings for one full-time and two part-time positions. As an SDR, you will be pivotal in generating new sales opportunities through proactive outreach to potential clients, discussing a range of products from stencils to de-paneling systems. This role is ideal for energetic, persistent individuals who are skilled in communication and relationship-building.

Work schedule

• US Mountain Time Business Hours (fixed schedule)

Responsibilities

• Engage in daily communication primarily via phone to generate new sales opportunities in products including stencils, paste, wire, bar, flux, tooling, DI water tanks, dross recovery, and de-paneling.
• Build and maintain robust relationships with new and existing customers, ensuring a high level of satisfaction and repeat business.
• Demonstrate exceptional verbal and written communication skills, along with strong listening and presentation abilities.
• Maintain a high level of energy and persistence, effectively handling rejections.
• Deliver qualified sales opportunities to the sales team, particularly outside sales personnel.
• Conduct cross-sell and up-sell communications with existing clients through telephone and email.
• Regularly input data into Badger to track new opportunities and measure activity levels.
• Organize and schedule sales presentations, product/service demonstrations, and other sales-related activities.
• Communicate clearly the features, benefits, pricing, credit terms, and other necessary details of our products/services.
• Manage new customer information and update existing accounts in the corporate CRM database.
• Meet daily and monthly targets, including making 25 phone calls per day, generating 6-10 new opportunities per month, and keeping the Badger(CRM) pipeline filled.

Qualifications

• Demonstrable experience in sales, particularly in a similar industry or B2B environment.
• Proficiency in using VoIP systems and experience with CRM platforms.
• Strong understanding of sales techniques and the ability to follow processes meticulously.
• Excellent communication skills are essential for effective client interactions and team collaborations.

Other requirements

Computer/laptop

• Processor: Intel Core i5 or higher
• RAM: 8GB or higher 
• Storage: 256GB SSD or higher Operating 
• System: Windows 10 or macOS 
• Display: 13-inch or larger screen size with a resolution of 1920x1080 or higher 
• Battery Life: Minimum of 8 hours

Internet

• 10 Mbps download and 5 Mbps upload

Accessories

• Webcam
• Noise-canceling headset with mic

Work set-up

• Professional/presentable background
• Quiet and distraction-free area