Sales Coordinator

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Hospitality, or a related field preferred.
• Minimum of 1 year of experience in a sales support or administrative role, preferably in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software.
• Detail-oriented with a high level of accuracy in work.
• Ability to work independently and as part of a team.
• Positive attitude and a commitment to providing outstanding customer service.
• Flexibility to work occasional evenings and weekends as needed.

Responsibilities:

• Assist the sales team with daily operations, including preparing sales reports, coordinating schedules, and managing correspondence.
• Handle inquiries and provide information about the hotel’s services, rates, and amenities.
• Maintain and update the customer database, ensuring accuracy and completeness.
• Coordinate and follow up on sales leads, ensuring timely responses to potential clients.
• Organize and participate in sales meetings, events, and trade shows.
• Monitor and report on sales metrics, assisting with data analysis to inform sales strategies.
• Collaborate with other departments to ensure seamless execution of events and guest stays.
• Provide administrative support to the Sales Manager and other sales team members as needed.
• Maintain a professional and welcoming demeanor when interacting with clients and guests.