Sales Account Manager
ArtJohnley Enterprises
Date: 2 hours ago
City: Quezon City
Contract type: Full time
- A Sales Account Manager is responsible for managing and nurturing relationships with existing clients, ensuring that their needs are met while driving sales growth. The role typically involves a blend of strategic planning, customer service, and sales expertise. Key responsibilities of a Sales Account Manager include:
- Client Relationship Management: Building and maintaining strong, long-term relationships with key clients. The focus is on understanding the client's business, needs, and objectives to provide tailored solutions.
- Sales Target Achievement: Meeting or exceeding sales targets by identifying new sales opportunities, upselling or cross-selling products or services, and securing renewals or contract extensions.
- Negotiation and Contract Management: Handling negotiations with clients regarding pricing, terms, and contracts, ensuring mutually beneficial agreements.
- Account Growth: Identifying opportunities to grow existing accounts by offering additional products or services that add value to the client.
- Client Support: Acting as the main point of contact for clients, addressing any issues, inquiries, or concerns promptly. Ensuring high levels of customer satisfaction.
- Collaboration with Internal Teams: Working closely with other departments (such as marketing, product development, and customer service) to ensure the smooth delivery of products or services to clients.
- Reporting and Forecasting: Regularly updating sales forecasts and providing management with insights into client activity, account health, and opportunities for growth.
- Market and Competitor Research: Staying informed about market trends, competitor activities, and industry developments to better serve clients and stay ahead of the competition.
- Problem Solving: Addressing any challenges clients face with products or services, finding effective solutions to ensure satisfaction and retention.
- To succeed as a Sales Account Manager, one must have strong interpersonal skills, deep product knowledge, a customer-focused mindset, and the ability to manage multiple accounts simultaneously while meeting sales goals.
Sales and Negotiation Skills:
- Strong understanding of sales techniques and strategies.
- Ability to negotiate effectively to find win-win solutions for both the client and the company.
- Expertise in maintaining long-term relationships with clients.
- Ability to anticipate client needs and provide tailored solutions.
- Strong verbal and written communication skills to engage clients, provide updates, and present solutions clearly.
- Ability to present complex ideas and proposals to clients in an understandable way.
- Ability to identify client issues or concerns and address them proactively.
- Quick decision-making and adaptability in dynamic situations.
- Managing multiple accounts simultaneously while meeting deadlines and sales targets.
- Ability to prioritize tasks and stay organized in a fast-paced environment.
- Familiarity with CRM systems like sales force odoo, or other sales and account management tools.
- Ability to track client interactions, sales progress, and forecast business opportunities.
Personal Attributes:
- Strong interpersonal skills, with the ability to build trust and rapport with clients.
- A driven and proactive individual with the ability to work independently and take initiative.
- An empathetic approach, understanding clients needs, and working to provide exceptional service.
- Ensuring accuracy in contracts, quotes, and account information.
- Ability to quickly adapt to new products, markets, or changes in client needs.
- Bachelors Degree (or equivalent):
- Common fields of study include Business Administration, Marketing, Sales, Communications, or a related field.
- A higher degree, such as an MBA, can be advantageous, especially for more senior roles.
- Experience in Sales or Account Management:
- At least 2-5 years of experience in sales, account management, or customer-facing roles.
- Experience in managing client accounts and achieving sales targets is highly desirable.
- Knowledge of the industry in which the company operates can be beneficial.
- Demonstrated ability to meet or exceed sales targets and KPIs.
- Experience negotiating contracts, closing deals, and handling renewals.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Analyst, AI Experience Design
TTEC,
Quezon City
2 days ago
Your potential with TTEC’s award-winning employment experience. As an AI Experience Design Senior Analyst working Hybrid in Novaliches Quezon City Philippines, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the Philippines says it all!What You’ll DoWant to be a...
Senior Graphic Designer
Probe CX,
Quezon City
3 days ago
Job DescriptionAs the Senior Graphic Designer, you will be instrumental in elevating our brand's visual identity and ensuring consistency across all marketing and communications materials. You will lead the design and production of high-quality visual assets that align with our brand strategy and support various marketing initiatives, contributing to enhanced brand awareness and engagement. This role requires a creative and...
Project Management Lead
KANTAR,
Quezon City
1 week ago
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.
To start a career that is out of the ordinary, please apply...
Job Details
PROJECT MANAGEMENT LEAD
Manila, Philippines
We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere....
