Rostering & Admin Support

Discover your 100% YOU with MircoSourcing

Position: Rostering & Admin Support

Location: Harton Corporate Center, Baclaran, Paranaque

Work setup & shift: Day Shift / Work From Home

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role: Rostering & Admin Support

The primary responsibility for this role is to create and maintain the roster that compliments business needs and involves rostering staff to deliver work on time and in line with SCHADS award and participant’s plan.

In addition to rostering responsibilities in this position, you’ll provide quality administrative services to support the effective and efficient operation of the business including the day-to-day operations across multiple departments.

Key Responsibilities

• Assist in creating and managing roster templates and schedules in Carevault System to ensure clients and support workers have rosters four weeks in advance of service delivery.
• Ensure rosters comply with Award provisions, there is a fair distribution of available shifts and provide for the welfare and wellbeing of staff.
• Ensure that vacant shifts are filled in a timely manner and in such a way as to ensure minimum disruption to participants and ensure maximum cost-effectiveness to the organization.
• Ensure the fair and equitable distribution of shifts, adhering to the restrictions on active hours and the minimum rest periods as detailed in the Award.
• Provide updates to the admin team regarding any roster changes, monitor the company phone 24/7, and respond to calls related to rosters.
• Coordinate and manage shift shortfalls/ coverage for leave
• Be responsible for the receipt and coordination of new/ ongoing referrals of clients, customer service support, and participant scheduling.
• Basic administrative account management tasks.
• Produce accurate and informative reports from time and attendance, payroll, and operational reporting systems.
• Monitor compliance with all relevant legislation, standards, and regulations.
• Skills associated with the job
• Administrative Assistance
• Communication
• Attention to Detail
• Communication Training
• Equitable Distribution
• Office Administration
• Oral Communication
• Organization Skills
• Problem Solving
• Rostering
  
  

Key Selection Criteria

• Demonstrated experience in a rostering/ scheduling role, knowledge of Carevault would be advantageous.
• Demonstrated knowledge or experience in understanding the needs of participants with lived experience in disability, their families and carers and advocates.
• Well-developed written and verbal communication skills with the ability to share knowledge and information
• Well-developed problem-solving skills
• Exhibits meticulous attention to detail.
• Strong planning and organization skills with good attention to detail
• Understanding of industrial relations, awards, and agreements and how they impact on rosters.
• Demonstrated integrity, professionalism, and high level of resilience.
• 2 or more years of previous experience of rostering, and scheduling within the health sector
• Strong attention to detail skills with a focus on ensuring accurate preparation of documentation.
• Ability to always exercise discretion/confidentiality and sensitive information appropriately.
• High level software competency including the MS Office Suite and XERO (advantageous)
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply"