Retail Sales Support CSR

Work Avenue and Business Solutions Incorporated


Date: 2 days ago
City: Cebu City
Contract type: Full time

Important Note: This position is based on-site in Cebu City, and candidates must be committed to following necessary health and safety protocols to ensure a safe working environment. Please note that this is not a remote (work-from-home) role. We are eager to welcome motivated individuals who are ready to excel in a collaborative, in-person work setting.

Job Description:

A Retail Sales Support CSR is responsible for assisting customers with product inquiries, processing sales transactions, and supporting the sales team to drive retail sales and maintain customer satisfaction. The role involves managing customer concerns, handling returns or exchanges, processing orders, providing product recommendations, and assisting with the daily operations of the retail store or e-commerce platform.

Key Responsibilities:

The Retail Sales Support CSR is responsible for providing excellent customer service, assisting with sales and order management, and resolving customer issues efficiently. Key duties include answering inquiries, promoting products, processing transactions, managing customer relationships, and maintaining accurate records. This role also supports inventory, merchandising, and cross-functional collaboration to ensure smooth store operations and a positive customer experience. Compliance with safety standards and company policies is also a priority.

Qualifications:

The ideal candidate for the Retail Sales Support CSR position is a high school graduate (or senior high school graduate with a diploma or certificate) with excellent communication skills and basic web navigation abilities. No prior work experience is required, making this an excellent opportunity for those eager to start their career in retail. The candidate must be willing to work holidays, weekends, shifting schedules, and extended hours, and must be available to start immediately.

Benefits:

You’ll enjoy a competitive benefits package, including a non-taxable allowance, night differential pay, 13th Month Pay, monthly incentives, and bonuses for sales and perfect attendance. We offer career growth opportunities, HMO coverage, and regularization after evaluation, providing long-term stability and rewards for your hard work.

How to Apply

To apply for the Retail Sales Support CSR position, simply send your updated resume/CV to [email protected]. Please ensure that your FULL NAME is included in the subject line of the email to ensure a smooth and efficient processing of your application. We look forward to reviewing your qualifications and potentially welcoming you to our team!

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