Retail Customer Care Representative
Metacom Careers
Date: 11 hours ago
City: Makati City
Contract type: Full time
Customer Service Representative Retail Account (BPO Industry)
Location: Makati, Marikina, Santa Mesa
Employment Type: Full-time | On-site
About The Role
Were looking for passionate and customer-focused individuals to join our growing team as Customer Service Representatives for a Retail Account. If you love helping customers, solving problems, and working in a fast-paced environment, this is your opportunity to start a rewarding career in the BPO industry!
Key Responsibilities
Apply today your success story starts here!
Location: Makati, Marikina, Santa Mesa
Employment Type: Full-time | On-site
About The Role
Were looking for passionate and customer-focused individuals to join our growing team as Customer Service Representatives for a Retail Account. If you love helping customers, solving problems, and working in a fast-paced environment, this is your opportunity to start a rewarding career in the BPO industry!
Key Responsibilities
- Handle inbound and/or outbound customer calls, chats, or emails related to retail products and services.
- Assist customers with order inquiries, billing, returns, product availability, and account issues.
- Provide accurate and timely information to ensure excellent customer satisfaction.
- Document customer interactions and feedback accurately in the system.
- At least High School Graduate / Senior High Graduate / College Level.
- With or without BPO experience (training will be provided).
- Good English communication skills (both written and verbal).
- Strong customer service orientation and active listening skills.
- Willing to work on shifting schedules, weekends, and holidays.
- Basic computer navigation and typing skills.
- Up to15,000 sign on bonus!
- Paid training and continuous career development.
- Health insurance, leave benefits, and other perks.
- Fun, supportive, and dynamic work environment.
Apply today your success story starts here!
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Payments and Channels Management Officer
RCBC,
Makati City
16 hours ago
Job SummaryThe primary role of the Payments and Channels Management Officer (PCMO) is to ensure effective and efficient management, implementation and business growth of RBG’s strategic initiatives related to the banks existing payment channels and digital onboarding programs. The PCMO is tasked to improve both employee and customer experience through collaborations with different Business Units/Groups (such as RCBC Credit Cards...
Fleet Admin Associate
Solar Philippines,
Makati City
1 day ago
The Admin Associate for Fleet Management will be responsible for overseeing and coordinating the companys vehicle fleet operations to ensure efficient scheduling, dispatching, and documentation. The role involves close coordination with drivers, ensuring compliance with company policies, and providing administrative support to the Corporate Administration team.Manage day-to-day fleet operations, including scheduling, dispatching, and trip documentation.Supervise and coordinate with drivers to...
Database Management - Homebased Job
Cyberbacker Careers,
Makati City
3 days ago
This is your opportunity to earn dollars while working from home and jump-start your freelancing career even without prior experience.Responsibilities Research on the lead’s personal information such as date of birth, phone numbers, email addresses, social media accounts, etc. Input contact information and leads details into the client’s database from various sources such as spreadsheets, business cards, and online forms....
