Research And Development Manager

Research and Development Manager is responsible for the following:

Market Research & Product Insights

• Lead competitive benchmarking and taste evaluations of best-selling products
• Coordinate consumer research initiatives with R&D and Marketing
• Analyze consumer trends and equity studies to generate actionable insights
• Recommend new ideas and initiatives based on market data

Food Safety & Regulatory Compliance

• Lead food safety programs including allergen management and RHACCP development
• Maintain up-to-date allergen matrices for stores and digital platforms
• Coordinate with internal teams and external auditors to ensure compliance with national and LGU regulations
• Represent R&D in cross-functional food safety meetings

Quality Assurance & Technical Services

• Oversee quality inspections of raw materials and finished products
• Develop HACCP plans and post-launch monitoring activities
• Provide recommendations on food safety and quality in product design and store operations
• Promote and improve the department’s quality management system

Inventory & Kitchen Management

• Manage R&D kitchen operations, cleanliness, and equipment maintenance
• Ensure availability of tools, raw materials, and supplies for testing and evaluation
• Develop and implement inventory tracking programs for food and non-food items

Laboratory Services & Sensory Evaluation

• Coordinate with PH Region R&D on lab methods and policies
• Organize product cut-out analyses and sensory evaluations
• Ensure optimal performance of lab equipment through regular calibration

Team & Organizational Leadership

• Manage workload distribution across the technical services team
• Recommend developmental programs for lab aides and technical staff
• Collaborate with third-party agencies for personnel performance and feedback
• Drive adherence to department policies and procedures

JOB QUALIFICATIONS

• Must have a Bachelor’s Degree in Food Technology or any food sciende related field.
• Must have at least 5 years of R&D experience in food service or manufacturing, with 3 years in a supervisory role.
• Experience in new product development or food innovation is an advantage.
• Strong knowledge of food science, sensory evaluation, and food analysis
• Excellent leadership, planning, and organizational skills
• Effective communicator and team player with a proactive mindset
• Willing to be assigned in Ortigas, Pasig.

Fresh N' Famous Foods Inc. - Greenwich, the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.