Reporting & Analytics Associate

What you will do:

• Collect data from multiple sources and databases, maintain and update master lists and databases
• Ensure data accuracy prior to ingestion to the Data Warehouse/Lakehouse
• Create complex SQL queries joining multiple databases/tables/views to retrieve and analyze information
• Extract data, create and update reports & deliver output to operations, customer support and different business units on a periodic basis
• Provide ad hoc requests for data, report, dashboard and/or analysis to stakeholders
• Develop and maintain reports and analytics dashboards in Tableau, Databricks and spreadsheet
• Analyze qualitative and quantitative data and identify performance improvement opportunities via Microsoft pivot tables, crosstabs, Tableau or via other tools. Proactively determine areas for drill-down focus and conduct analyses to understand the drivers of performance gaps
• Carry out continuous improvement initiatives to make sure processes and reports are responsive to changing needs
• Work with operations to identify business and reporting requirements.
• Document current operational processes as part of root cause analysis and input to improvement initiatives; identify possible gaps that may be contributing to lower key metric results

What we are looking for:

• Has at least a year of technical experience in data handling/SQL/MS Excel/report creation
• Fresh graduates are welcome to apply
• Preferably with operational experience in the areas of data mining, analysis, and investigation from financial service, banking, or technology industries
• Proficiency in Tableau is an advantage