Reporting Analyst

Probe CX


Date: 1 hour ago
City: Makati City
Contract type: Full time
Job Description

  • Manages day-to-day results reporting and visualization through research and analysis of data
  • Works closely with management to set, measure and help accomplish team and departmental goals/vision
  • Creates and maintains Key Performance Indicator (KPI) dashboards/reports to help the department measure effectiveness
  • Documents department/business critical reports
  • Builds rapport with department managers, stake holders, and users
  • Leads meetings/presentation and be able to provide insight of company and departmental statistics/KPIs
  • Reviews data quality, provide guidance and controls to upstream data providers and sources
  • Leads meetings and provides campaign specific insights and statistics
  • Applies continuous improvement techniques and methods to internal processes and systems to increase efficiency and customer service, and to reduce costs.
  • Reviews and ensures the security, integrity and validity to all data and reports
  • Maintain up to date knowledge of emerging technologies/next generation platforms and recommend solutions that drive innovation and business value

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