Remote Medical Receptionist / Admin (Naturopathic Practice Experience Preferred)

Vital Virtuals Global HR Solutions


Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Remote
We're Hiring: Remote Medical Receptionist / Admin (Naturopathic Practice Experience Preferred)

Company: Vital Virtuals

Location: Remote

Schedule: Part-time / Full-Time | Up to 40 hrs/week | CST, EST, or PT

About Vital Virtuals

Vital Virtuals is a premier provider of remote healthcare support services. Our mission is to streamline healthcare delivery through top-tier virtual staffing solutions. We are currently looking for a Remote Medical Receptionist/Admin with experience in a naturopathic practice and strong English proficiency (C1/C2) to join our team.

Key Responsibilities

  • Schedule patient appointments, process supplement refills, and provide general patient support
  • Accurately maintain Electronic Health Records (EHR) and ensure all patient data is up to date
  • Handle patient registration, insurance verification (if applicable), and billing queries
  • Facilitate communication between patients and naturopathic doctors or healthcare providers
  • Draft and manage medical correspondence, treatment plans, and patient documentation
  • Assist with general administrative tasks such as data entry, digital filing, and inventory updates
  • Ensure patient confidentiality and regulatory compliance at all times


Qualifications

  • Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred
  • 12 years experience in medical admin or healthcare support (naturopathic practice preferred)
  • Familiarity with natural health terminology and supplement protocols
  • Strong attention to detail and excellent organizational skills
  • Proficiency with EHR systems and general office software
  • Excellent verbal and written English (C1/C2 level required)
  • Availability to work full-time during CST, EST, or PT


Technical Requirements (Strictly Verified Before Interview)

  • OS: Windows 10 Pro or higher (genuine, 32/64-bit)
  • CPU: Intel Core i5 (8th Gen+) or AMD equivalent
  • RAM: Minimum 8GB
  • Internet: Wired DSL/Fiber, at least 50 Mbps (No LTE connections accepted)
  • Headset: USB with noise-canceling mic (Plantronics Audio 628 recommended)
  • Webcam: HD 720p/1080p (A4Tech PK-910H recommended)
  • Monitor: External monitor (17", 19", or 22")


Compensation & Benefits

  • Hourly Pay:
    • $5/hr for the first 3 months (probation)
    • $6/hr after 3 months (Top performers earn $800$1000/month)
    • HMO benefits after 6 months
  • Remote work opportunity
  • Supportive team culture
  • Meaningful work that supports patient wellness

Please DO NOT apply if you do not meet the technical requirements listed above. Compliance will be verified before the interview. How to Apply:

Submit your resume and a short video introduction at: https://vitalvirtuals.com

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