Reliance: Finance Supervisor (Billing and Collection)

We are seeking a detail-oriented and results-driven Finance Supervisor to lead our Billing and Collection team. This role is responsible for overseeing the end-to-end billing cycle, ensuring timely and accurate invoicing, optimizing collection processes, and maintaining strong internal controls. The ideal candidate will bring strong leadership skills, financial acumen, and a proactive approach to improving cash flow and operational efficiency.

Duties And Responsibilities

• Supervise and manage a team of billing specialists, providing guidance and support to ensure the accuracy and efficiency of billing processes.
• Oversee the timely and accurate generation of invoices for clients, ensuring that all billing information is correct and in compliance with company policies and procedures.
• Review and analyze billing data and reports to identify any discrepancies or errors, taking appropriate actions to resolve them.
• Collaborate with other departments, to ensure that billing processes are aligned with overall business objectives and customer satisfaction goals.
• Develop and implement billing strategies and best practices to optimize efficiency and improve the accuracy of billing processes.
• Monitor and maintain client accounts, ensuring that all billing records are up to date and accurately reflect the services provided.
• Address and resolve client inquiries and disputes regarding billing issues, providing excellent customer service and maintaining positive relationships.
• Prepare and present regular reports to management on billing activities, financial performance, and any issues or opportunities for improvement.
• Train and mentor billing specialists, providing ongoing support and professional development opportunities to enhance their skills and knowledge.
  
  

Background And Qualifications

• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Exceptional analytical and problem-solving skills, with the ability to identify and resolve billing discrepancies and issues.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal teams and build strong relationships with clients.
• Strong knowledge of billing procedures and best practices, with a solid understanding of financial principles.
• Strong computer skills, including proficiency in Microsoft Office Suite, particularly Excel and Word.
  
  

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