Relationship Manager - FRESH GRAD

Paynamics Technologies Inc.


Date: 5 days ago
City: Makati City
Contract type: Full time
Join Our Team at Paynamics Technologies Inc.!

Company Description

Paynamics Technologies Inc. is a Payment Service Provider and Software Development company based in Manila, Philippines. The company offers electronic payment products such as credit card/debit card processing, check processing, and alternative payments like bank transfers, e-wallets, and vouchers.

Job Title: Relationship Manager (OPEN FOR FRESH GRADUATES)

Location: Makati City

Job Type: Full-Time

Work Set-up: Hybrid

Key Responsibilities

  • Lead merchant acquisition efforts to expand our portfolio and grow the business
  • Manage and nurture relationships with key clients, ensuring high satisfaction and retention
  • Support and execute sales strategies for acquisition and growth
  • Quickly resolve client issues and escalate when needed
  • Ensure accuracy in client data and reporting
  • Collaborate with internal teams (Sales, Product, Marketing) for smooth client onboarding
  • Handle renewals and promote client loyalty
  • Identify business opportunities and address potential issues before they escalate
  • Uphold quality and compliance standards aligned with our Information Security Management System


Qualifications

  • Bachelor's degree in business administration, Marketing, Finance, Economics, or a related field
  • Strong background in relationship management, customer service, or sales
  • Experience using CRM tools is a plus
  • Strong communication and interpersonal skills
  • Ability to problem-solve and manage client concerns efficiently
  • A customer-first mindset and proactive attitude
  • Collaborative spirit and team-oriented
  • Knowledge in sales strategy, data reporting, and CRM software


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