Receptionist / Front desk Assistant

Discover your 100% YOU with MircoSourcing

Position: Receptionist / Front desk Assistant

Location: MDC 100 Building, Eastwood, Quezon City, Philippines

Work setup & shift: Night Shift / Onsite

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Key Responsibilities

• The main job role is to answer the incoming calls to the practice and direct calls to the correct departments or take messages. Some of these calls maybe emergency calls and need to be brought to the physician's attention immediately.
• Daily responsibilities: schedule and confirm appointments for patients in the electronic medical records.
• Update any patient information in the system exp. Home address, phone number, Health Insurance, or pharmacy details.
• Respond to office emails for appointments or any appointment-related questions.
• Other related clerical duties given by the office manager
• Experience answering high-volume calls, an associate's degree, or relevant experience. Must be able to type accurately
  
  

Skills

• A pleasant voice
• A positive attitude.
• A friendly and helpful nature
• A genuine concern/interest in people
• Enthusiasm when speaking to callers
• Ability to address people by their name
• Ability to talk to people, not at them
• Excellent manners on the phone (e.g, apologizing when a caller is placed on hold)
• Ability to concentrate on a specific call, not the one before or after
• and give FULL undivided attention
• Ability to establish and maintain rapport
• Ability to listen actively by acknowledging what a client is saying
• and repeating it back to be sure you understood correctly
• Ability to enunciate and articulate
• Front desk receptionist or secretary at a call center, Medical facility, hotel, or hospitality industry.
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique ,authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply